Security Officer

Position:                           Security Officer

Department:                     Venue Operations – Security

Reporting Relationship:  Manager – Venue Security

Status:                               Full Time (Non -Exempt)

Position Summary

The Venue Security Officer is responsible for supporting the overall safety and security of the facility, its employees, and guests. This role is responsible for ensuring a secure environment and reactive duties to address incidents. The Officer is responsible for protecting people, property, and assets while enforcing safety protocols.

Primary Responsibilities

• Assist with the overall safety and security of the venue and its employees and guests.
• Admit and screen staff, suppliers, contractors, and visitors into the facility using daily logs and identification badge systems.
• Ensure all visitors and employees follow security policies and regulations including enforcing parking rules, visitor badge policies, and restricted area access.
• Screen individuals entering the facility using walkthrough metal detectors, handheld wands, and visual inspections, verifying credentials and ensuring compliance with venue security protocols.
• Perform thorough vehicle checks at designated entry points, verifying parking privileges and inspecting for prohibited items or suspicious activity.
• Utilize X-ray machines and other scanning technologies to inspect bags, packages, and personal belongings for unauthorized or dangerous items, ensuring safe entry into the venue.
• Monitor CCTV and other surveillance systems to ensure perimeter security.
• Provide a high level of security in accordance with NFL/MLS best practices and Standard Operating Procedures.
• Provide protective measures against fire, theft, accidents, trespassing, and property damage.
• Create accurate and detailed reports of any incidents, accidents, or unusual activities that occur during a shift. 
• Provide breaks for other officers on duty as needed.
• Performing routine checks to identify potential hazards, such as faulty equipment, blocked fire exits, or slippery floors.
• Secure or unlock designated areas based on operational needs.
• Assist staff and guests during emergencies to ensure the orderly and safe movement of people.
• Monitor facility parking lots and perimeter for unauthorized access or suspicious activity.
• Alert management to any safety or security concerns in a timely manner.
• Perform other duties as assigned to support venue operations and security.

Minimum Qualifications

• Associate or bachelor’s degree in criminal justice, security management, or equivalent experience.
• Prior experience in security, law enforcement, or venue operations preferred.
• 2+ years of experience in physical security, facilities protection, or a related role.
• Ability to operate and monitor CCTV and other surveillance systems.
• Experience with access control systems and digital logging tools.

Skills for Success

• Strong understanding of physical security principles and threat prevention.
• Clear and professional verbal communication with staff, visitors, and contractors.
• Vigilance in monitoring surroundings and identifying unusual activity.
• Conflict de-escalation and crowd management skills
• Training in First aid and CPR

Essential Functions

• Operate and monitor CCTV system
• Operate walk-through magnetometers, x-ray equipment, and under-vehicle surveillance systems
• Standing for extended periods of time.
• Lift at least 30 pounds.

Work Environment(s)

• Ability to work flexible hours, including nights, weekends, and holidays as required for events and 24-hour security operations.
• Position may require standing for long periods and responding to on-site security situations.