RESIDENTIAL SERVICES SUPERVISOR (UMP)

Job Requisition ID: 59079 
Opening Date: 10/08/2026
Closing Date: 10/22/2026
Agency: Department of Human Services
Class Title: RESIDENTIAL SERVICES SUPERVISOR - 38280 
Skill Option: UMP Certificate 
Bilingual Option: None
Salary: Anticipated Salary: $5,328 - $7,480 per month ($63,936 - $89,760 per year)
Job Type: Salaried
Category: Full Time 
Number of Vacancies: 15
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code: 
Work Hours: Various shifts, see below:
Anticipated Hybrid Work Schedule Availability: Not available, fully in office

(1 vacancy) 6:00am-2:30pm; 35 day rotation Days off: Thurs, Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 1

(1 vacancy) 6:00am-2:30pm; 35 day rotation Days off: Fri, Tues, Sat/Sun, Thurs, Mon, Sat/Sun, Sat/Sun; 30 minute unpaid lunch, Unit 2

(1 vacancy) 6:00am-2:30pm; 35 day rotation Days off: Fri, Tue, Sat/Sun, Thurs, Mon, Sat/Sun, Sat/Sun; 30 minute unpaid lunch, Unit 3

(1 vacancy) 6:00am-2:30pm; 35 day rotation Days off: Thurs, Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 2

(1 vacancy) 2:15pm-10:45pm; 35 day rotation Days off: Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun, Thurs; 30 minute unpaid lunch, Unit 1

(1 vacancy) 2:15pm-10:45pm; 35 day rotation Days off: Thurs, Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 2

(1 vacancy) 2:15pm-10:45pm; 35 day rotation Days off: Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun, Thurs; 30 minute unpaid lunch, Unit 2

(1 vacancy) 2:15pm-10:45pm; 35 day rotation Days off: Thurs, Mon, Sat/Sun, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 3

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Fri, Tues, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 1

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Thurs, Mon, Sat/Sun, Thurs, Mon, Sat/Sun; 30 minute unpaid lunch, Unit 1

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Mon, Sat/Sun, Thurs, Mon, Sat/Sun Thurs; 30 minute unpaid lunch, Unit 1

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Thurs, Mon, Sat/Sun, Thurs, Mon, Sat/Sun; 30 minute unpaid lunch, Unit 2

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Mon, Sat/Sun, Thurs, Mon, Sat/Sun Thurs; 30 minute unpaid lunch, Unit 2

(1 vacancy) 10:00pm-6:30am; 14 day rotation Days off: Fri, Tues, Sat/Sun, Fri, Tues, Sat/Sun; 30 minute unpaid lunch, Unit 2

(1 vacancy) 2:15pm-10:45pm; 35 day rotation Days off: Fri, Tues, Sat/Sun, Thurs, Mon, Sat/Sun, Sat/Sun; 30 minute unpaid lunch, Unit 1
Headquarter Location: 114 N Orchard Dr, Park Forest, Illinois, 60466

Division of Developmental Disabilities

Ludeman Developmental Center

Residential Homes

Work County: Cook
Agency Contact: DHS.HiringUnit@Illinois.gov  

​ 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Developmental Disabilities is seeking to hire a Residential Services Supervisor for the Ludeman Developmental Center located in Park Forest, Illinois to supervise, coordinate, schedule, assign and review the work of direct care personnel in the provision of non-professional services, programs and activities for individual’s served who are developmentally disabled on an assigned shift and an assigned home in a 24-hour operated facility. Provides supervisory coverage to other units in the absence of that supervisor. Assists the Unit Director and professional staff in the planning and implementation of habilitation programs. Serves as a member of an Interdisciplinary Team assisting in the formulation and implementation of the Assessment/Habilitation Planning/Program and Service Implementation Process; coordinates and integrates shift routines/programs with those occurring on shifts.

Essential Functions

• Conducts rounds on an assigned shift and on an assigned home in a 24-hour operated facility.
• Serves as working supervisor.
• Serves as a member of the Interdisciplinary Team.
• Provides instruction, training and guidance to subordinate staff to verify proper program implementation and maintenance of daily activity/Active Treatment Schedules.
• Monitors designated living areas to verify equipment is in good repair/working order, areas are clean and free of hazardous conditions, painting/repair work has been completed. 
• Completes and/or reviews forms, logs, and reports including injury reports, restraint forms, rights restriction forms, supply requisitions, etc.
• Provides supervisory coverage to other units in the absence of their supervisor.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to an Associate of Arts Degree, with coursework in the health and human services fields, plus two (2) years direct care experience in a mental health/rehabilitation residential care setting or requires two (2) years resident care supervisory experience in a mental health/rehabilitation residential care setting.

*Qualifying state employees in the Upward Mobility Program shall have the state requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Preferred Qualifications

• Two (2) years of professional experience supervising staff.
• Two (2) years of professional experience assessing operational needs and delegating staff appropriately for a public or private organization.
• Two (2) years of professional experience working with individuals with physical disabilities and addressing the behaviors and problems.
• Two (2) years of professional experience performing quality assurance activities.
• Two (2) years of experience in guidance and training of staff.

Conditions of Employment

• Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.
• Requires the ability to utilize office equipment, including personal computers.
• Requires the ability to work after business hours, weekends and holidays.
• Requires the ability to travel in the performance of job duties.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

If you have questions about how to apply, please see the following resources:

State employees: Detailed application instructions can be found in the Current Employee Guide at Application Procedures or by logging in to the career portal for State employees and viewing the instructions on Completing the Electronic Application.

Non-State employees: Detailed application instructions can be found in the External Applicant Guide at Application Procedures or from Illinois.jobs2web.com – click Application Resources in the footer of every page of the website.

Use the “Apply” button at the top right or bottom right of the posting to begin the application process. If you are not already signed in, you will be prompted to do so.

State employees should sign in via the Employee Login link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to their career portal. 

Non-State employees should click the Sign Up link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to an existing external account or to create a new external account.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com