Rooms Coordinator

About Us 

Quint is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events.

Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands.

The Role 

Quint is looking for a Rooms Coordinator to join our growing events team. The role will be responsible for supporting
the developing and maintaining of relationships with internal and external stakeholders to execute and fulfill overall event objectives. 

Responsibilities 

Client Relations 

• Support relationships between Quint clients and/or potential clients and Hotel Partners. 

• Identify client needs and provide exceptional customer service. 

• Support Quint - Rooms Division team managing client programs and/or events. 

 Rooms/Event Management 

• Assist with managing clients’/events’ sub-blocks which could include but not limited to pre-blocking, rooming list management, and invoicing each sub-block within our contracted hotel blocks 

• Work with clients’ internal departments to confirm event requirements are addressed and met, and to ensure seamless implementation of each event for the client. 

• Implement event project checklists for all existing events and new events. 

• Rooming list management includes; reviewing cut off dates and collecting rooming lists from clients, ensuring accuracy of internal systems & hotel booking systems (confirmation #, check in/check out dates, rates). 
• Auditing hotel rates and inventory. 

Education and Experience 

• Proficient in Google applications, MS Word, Excel, and event management programs and CRM such as ARN, ZOHO, and SalesForce. 

• Ability to make timely and sound decisions affecting client, attendee, or hotel experience. 

• Strong working knowledge of policies, procedures and practices used in hotels. 

• Bachelor’s degree in related field; preferable emphasis in sports management, hospitality, and event planning. 

• Three or more years of hotel meeting/event coordination or equivalent education and experience.
  

Physical 

• Must be able to lift up to 15 pounds 

• Ability to work nights and weekends as needed. 

• Ability to be seated for long periods of time.