Deli - Deli Assistant Manager

Job Title: Deli Assistant Manager

Primary Supervisor: Deli Manager

Status: Non-Exempt

Join our team as a Deli Assistant Manager at Broulim’s! Are you passionate about food and providing exceptional customer service? We're looking for a dedicated individual to support our deli department and assist the deli manager in daily operations. If you have strong leadership skills and a love for deli foods, apply now! Be part of a team committed to delivering delicious meals and satisfying our customers' appetites.

Job Summary: As the Deli Assistant Manager, you will work closely with the deli manager to oversee the daily operations of the deli department. Your role involves supervising deli staff, ensuring quality and freshness in deli offerings, and providing excellent customer service. Join us in creating a welcoming environment where customers can find a variety of freshly prepared deli items to enjoy.

Examples of Duties:

• Assist the deli manager in supervising and training deli associates, including hiring, scheduling, and performance management.
• Oversee the production and presentation of deli items, including sandwiches, salads, and hot entrees.
• Ensure compliance with food safety regulations and health codes, including proper handling and storage of deli products.
• Monitor inventory levels and order supplies as needed to maintain stock levels and meet customer demand.
• Assist customers with product inquiries, provide recommendations, and address any concerns or complaints.
• Maintain cleanliness and organization in the deli department, including food prep areas, display cases, and storage areas.
• Collaborate with the deli manager to develop and implement strategies to drive sales and increase profitability in the deli department.
• Assist with opening and closing procedures, including preparing and cleaning equipment.

Knowledge:

• Understanding of food safety regulations and guidelines for food preparation and handling.
• Knowledge of deli products and offerings, including different types of meats, cheeses, and prepared foods.
• Familiarity with inventory management and ordering procedures.

Skills:

• Leadership: Strong leadership and team management skills.
• Communication: Excellent verbal and written communication skills for interacting with employees and customers.
• Culinary Skills: Proficiency in food preparation techniques and recipe development.
• Organization: Skill in managing tasks and priorities in a fast-paced environment.

Abilities:

• Adaptability: Flexibility to adjust to changing priorities and handle multiple tasks simultaneously.
• Customer-Focused: Commitment to providing exceptional customer service and satisfaction.
• Problem-Solving: Ability to address challenges and find solutions to meet customer and operational needs.
• Collaboration: Ability to work collaboratively with other departments and management.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a supervisory or leadership role, preferably in a deli or food service environment.
• Knowledge of food safety regulations and guidelines.
• Availability to work evenings, weekends, and holidays as needed.
• Strong leadership skills and the ability to motivate and inspire a team.