(640) Asset Protection Specialist

Asset Protection Specialist

Summary Description:
Under the direct supervision of the Asset Protection Lead & Compliance, Risk & Safety Manager, under the guidance of the Vice President (V.P.) of Corporate Compliance. The Asset Protection Specialist implements efforts to prevent and minimize the loss of company assets by administering policies, procedures, programs and practices which protect those assets. Monitor loss prevention systems and safety practices at all facilities, both on and off-site, as assigned by the Compliance, Risk & Safety Manager, under the guidance of the V.P. of Corporate Compliance.

Exemplary Duties / Responsibilities:

• Assist in the safeguarding of company funds, property and merchandise, including donated goods.  
• Must identify physical security concerns and able to act on the spot when at store locations.
• Using overt and covert means reports, investigates and takes appropriate action on any internal or external incidents of or unauthorized possession of company property to include shoplifting and employee dishonesty.  
• Assist in the company’s Illness and Injury Prevention Program by monitoring safety programs and practices as assigned by the Compliance, Risk & Safety Manager.
• Assist in the training of other employees in safety and asset protection. 
• Use good interpersonal skills such as courteousness, sensitivity, politeness and thoughtfulness in dealings with the public and Goodwill employees and participants.  
• Ensures the company CCTV systems are operational on a daily basis.
• Using provided communication devices such as a company work phone, email, etc. in a clear and concise manner.
• Respond to Criminal activity occurring outside of business hours at any of our Goodwill locations following guidelines and policies of Goodwill Solac.
• Respond to emergency calls and alarm activation calls on a 24/7 basis.
• Work with minimum supervision.
• Drives on company business as required.
• Schedule will be provided upon hire and is subject to change in a timely manner.  
• Perform additional duties as assigned.   

Minimum Qualifications:
Education/Experience:

• High School diploma or equivalent.
• Minimum one (1) year experience in loss prevention, law enforcement or investigative services.  
• One (1) year security experience preferred.
• Ability to work alone or as part of a team.
• Ability to work with all levels and management.
• Advanced verbal and written communication skills
• Must have basic understanding of computers and how they operate.
• Ability to solve problems as they arise.
• Ability to react appropriately in a stressful situation.

Knowledge & Skills:

• Extensive knowledge of current laws relating to security issues as they affect employer/employees, service participants, customers, contractors and others who have contact with or do business with the organization.
• Excellent interpersonal and communication skills in order to interact with all levels of management, employees, service participants, security agencies and the general public.
• Ability to write accurate, concise and grammatically correct memoranda and reports.
• Maintains high level of confidentiality.
• Support ethical standards of organization.

License/Certifications:

• Valid CA Driver’s License, liability insurance, and a DMV printout that is acceptable to Goodwill’s insurance company.
• Valid Guard Card preferred. 

Core Competencies:
To perform the job successfully an individual should demonstrate the following competencies:

• Ethics & Integrity - Conducts investigations and audits with fairness and consistency. Follows all policies and procedures to the highest standards
• Safety, Compliance & Risk Mitigation - Conducts incident investigations to reduce risk exposure (Worker’s Comp, Employee Relations, and EPLI). Develops and analyzes compliance and safety procedures through asset protection programs, initiatives, policies, and systems.
• Investigations & Reporting - Investigates theft attempts that are either actively prevented through deterrence measures or identified and reported during or after the act.
  Investigates internal theft cases in which an individual actively participated in identifying, reporting, or assisting with the investigation.
• Security, Access & Surveillance - The ongoing observation and review of security camera footage to detect suspicious activity, deter theft, and support real-time response to potential loss events which enhances situational awareness and strengthens overall asset protection efforts. Prevent theft by utilizing the six-step external stop method.
• Theft, Shrink & Loss Prevention - Investigates theft attempts that are either actively prevented through deterrence measures or identified and reported during or after the act. Investigates internal theft cases in which an individual actively participated in identifying, reporting, or assisting with the investigation

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.