Cocktail Server - Magic Hour New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• TAO Marketplace

• Employee Discounts

• Time off and much more!

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience.  Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Anticipate and accommodate all needs of the guests 

• Provides professional and exceptional service 

• Presents menus, answers questions, and makes suggestions for all beverage and food items 

• Inform guests of all food and beverage specials, with prices 

• Required to solicit any allergy or dietary restrictions from each guest 

• Accurately enters all orders into the POS system 

• Ensures the delivery of all food and beverage to the guests 

• Maintain general cleanliness of assigned stations and the entire venue 

• Reports all breakage, and damage of equipment or furniture immediately to management 

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player 

• Possesses in-depth knowledge of all food and beverage menus and the company 

• Serves all beverages in accordance with all state regulations and alcohol awareness training standards 

• Follows all company procedures when providing bottle service 

• Follows proper cash/payment card procedures 

• Complies with Department of Health and company sanitation standards 

• Accurately completes all end-of-shift financial procedures 

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs 

• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:  

• Ensures all lounge furniture is clean and free of debris 

• Sets tables with proper settings 

• Stocks side-stations with prescribed supplies  

• Completes opening duties as assigned or directed. 

• Completes closing duties as assigned or directed. 

• Attends and participates in daily pre-service meetings 

• Attends and participates in any training sessions or departmental meetings 

• Learn by listening, observing other team members, and sharing knowledge while leading by example 

• Portrays a positive and professional attitude 

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments 

• Works as part of a team and provides help and support to all team members 

• Assist and/ or complete additional tasks as assigned 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue cocktail server training 

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience preferred 

• Previous cocktail server or floor server experience preferred 

• Experience in a high-volume restaurant/nightclub/lounge 

   

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able to stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 75 lbs. with or without assistance 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment