Rooms Operations Manager

The Rooms Operations Manager at the Hyatt Regency Denver at the Colorado Convention Center will be responsible for supporting the Rooms Operations team. This position involves frequent guest interaction, problem resolution, and colleague support. The Rooms Operations Manager works closely with the Front Office, Housekeeping, and Guest Experience departments and assists these areas as needed. Responsibilities include overseeing the daily rooms operations of the assigned department.

Qualifications and Requirements:

• Must demonstrate excellent communication, organizational, and time management skills.
• Must be proficient in Microsoft Office. Experience with Opera, Colleague Advantage, and HotSOS (Housekeeping) is preferred.
• Previous hotel rooms management experience is required.
• Must be comfortable responding to and assisting others during emergency situations.
• Must be able to effectively manage multiple priorities and remain flexible while supporting various areas within Rooms Operations.
• This position reports directly to the Assistant Director of Operations and is expected to work closely with the Executive Housekeeper, Front Office Manager, and Guest Experience Manager.

Additional Requirements:

• Open availability is required, including overnights, weekends, and holidays.
• This position may involve a considerable amount of walking.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best.