Restaurant Host - FT

Responsibilities:

·        Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

·        Answer incoming calls to the restaurant and provide appropriate service

·        Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate

·        Tend to special Guest needs and requests

·        Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the stand).

·        Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Requirements:

·        Must be able to clearly communicate Guests’ needs to servers, bussers, managers, etc.

·        Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests

·        Must be able to walk and stand during entire shift

·        Must be able to reach, bend, stoop and wipe

·        Passion for providing extraordinary service

·        The ability to thrive in a fast-paced environment

·     Must be willing to work a flexible schedule weekend and holidays as needed.