Housekeeper/Room Attendant

At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, opportunities are yours to shape, and your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job. It's a career for people who care.

About Thompson Dallas

Thompson Dallas is a luxury lifestyle hotel in the heart of Downtown Dallas, known for exceptional service, sophisticated design, and memorable guest experiences. At Thompson, we believe every detail matters, and our colleagues play a vital role in bringing our brand to life.

Position Summary

The Room Attendant is responsible for maintaining the cleanliness, presentation, and overall condition of assigned guest rooms while delivering the luxury hospitality standards expected at Thompson Dallas. This role helps create a welcoming, comfortable environment for every guest and includes inspecting completed rooms to ensure they meet brand and quality standards before guest arrival.

Responsibilities

• Clean and service guest rooms according to Hyatt and Thompson standards.
• Make beds, replace linens, and replenish guest amenities.
• Clean and sanitize bathrooms, furniture, fixtures, and all guest room surfaces.
• Vacuum, sweep, mop, and remove trash as needed.
• Inspect completed rooms to ensure cleanliness, presentation, and brand standards are met.
• Report maintenance concerns, safety hazards, and guest requests promptly.
• Maintain a clean, organized, and well-stocked housekeeping cart and storage areas.
• Support the cleanliness of public areas and assist with special cleaning projects as needed.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.

Benefits

• Free meals during shifts
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

Hyatt Values

Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion