DEX Imaging
Copier System Engineer I
14202 Proton Rd, Farmers Branch, TX 75244
On-site
First seen by offpeak October 7, 2026
See your drive time Apply on DEX Imaging's site
Systems Engineer I (Field-Based) – Copier & Printer Technical Support Important: This Is NOT an IT Help Desk or Network Administrator Role This is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) — not a traditional corporate IT position. If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you.
About the Role
At DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems. You won’t be sitting behind a desk managing servers. Instead, you’ll:- Install and configure document imaging equipment
- Troubleshoot connectivity and print/scan issues
- Work directly with customers to ensure devices integrate properly into their workflows
- Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles
What You’ll Do
- Install and set up copiers and printers
- Connect devices to customer networks
- Set up print drivers and scan-to-email/scan-to-folder
- Troubleshoot printing and scanning issues
- Provide friendly, professional customer support
- Document your work in our system
- Strong problem-solving skills
- Basic understanding of computers and networks
- Good communication and customer service skills
- Ability to manage your time and travel locally
- Clean driving record
- Hands-on role (not stuck behind a desk)
- Growth opportunities
- Ongoing training
- Stable, full-time position
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
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