Beverage Server(Grave)-Full Time-Harrah's Gulf Coast

The Beverage Server is responsible for delivering friendly and attentive service on the casino floor. This role focuses on creating a positive guest experience by delivering drink orders, promoting casino offerings, and ensuring responsive service in a fast-paced environment.

 Provide prompt, courteous beverage service to casino guests 

• Take drink orders, communicate with bartenders, and serve beverages efficiently 

• Maintain a clean and organized workstation 

• Monitor guest alcohol consumption and follow responsible service guidelines 

• Handle cash transactions accurately and follow proper procedures 

• Assist with drink preparation and maintain knowledge of cocktails and brands 

• Promote casino events, programs, and player rewards programs 

• Deliver personalized guest service and resolve issues using service recovery standards 

• Work collaboratively with team members across beverage and casino operations

Must be at least 21 years old 

• High school diploma or GED with 1–6 months of related experience preferred 

• Strong customer service and communication skills 

• Basic math skills for cash handling and transactions 

• Ability to work in a fast-paced, high-pressure environment 

• Flexible availability, including nights, weekends, and holidays 

• Professional appearance in accordance with company standards 

• Must be able to stand, walk, and carry trays for extended periods (up to 2 miles per shift) 

• Ability to lift and carry up to 20 pounds continuously 

• Capable of bending, stooping, and twisting while serving 

• Comfortable working in loud, crowded, and smoke-filled environments 

• Ability to work long shifts in high-energy casino settings