Account Specialist

Job overview:   

Schneider is seeking a Account Representative in Green Bay, WI to assist the Account Specialist Team within Schneider’s Transportation Management (STM) division. The Account Representative will resolve issues, manage customer challenges and develop strong internal and external relationships.   

Responsibilities:   

• Identify, address and solve problems for managed accounts.   
• Coordinate and schedule appointments for assigned shipments.   
• Manage high-volume email communications.   
• Help customers classify freight.   
• Participate in regular business reviews with key accounts.   
• Utilize a variety of reports, dashboards, tools and technology.