Patient Care Coordinator

Description

Busy Ophthalmology office is seeking experienced, energetic employees to join the front desk team. Duties include, but not limited to; check patients in and out, verify insurance benefits, schedule appointments, collect copays and review billing charges posted. Applicants need to be team players with a positive attitude. Must be able to work some evenings and Saturdays and be willing to travel to satellite offices in the area. Full time position with great benefits. Some duties will include, but are not limitied to:

• Maintains a positive can do attitude, supporting leadership direction and initiatives. 
• Ability to travel to other practice locations when needed 
• Welcomes and greets all patients and visitors, in person or over the phone, while maintaining polite and proper etiquette
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
• Accurately reconciles cash and submits daily reports
• Ensures legal compliance by following company policies and procedures

Requirements

Required:

• 2-4  years of customer service experience

• Strong IT and computer application skills 

• High accuracy in data entry and follow up skills

• Strong communication skills

• Accurate reconciliation of deposits

• Strong leadership skills

Preferred:

• 2-3 years of medical office experience

• Experience in Optometry/Ophthalmology specialties

• Working knowledge of ICD-10 and CPT code systems

• 1-2 years knowledge of medical terminology