Operations Assistant - Night Shift

Randolph-Macon College is seeking a full-time Night Shift Operations Assistant to join our Campus Safety team. The Office of Campus Safety serves as the College’s main switchboard and communications center. The Operations Assistant supports campus safety operations and promotes positive community relations through professional and courteous interactions. This position requires strong attention to detail, accuracy, and confidentiality. Daily responsibilities include operating the switchboard, monitoring security systems, communicating via email and radio, and working closely with the Operations Support Officer.

NIGHT SHIFT SCHEDULE:

Shifts are based on a two-week repeating cycle with scheduled workdays as follows:

Week 1 = Mon., Thur., Fri., 8PM – 8AM

Week 2 = Tues., Wed., Sat., Sun. 8PM – 8AM

Responsibilities (include but are not limited to):

• Maintain and monitor electronic security access systems.
• Maintain information by accurate recordkeeping via dispatch reports. Ensure daily tasks are printed and posted appropriately. 
• Initiate after hour protocols for Residence Life and Physical Plant when necessary.
• Maintain and handle all confidential material and information.
• Develop proficiency with programs used by the College and the Office of Campus Safety.
• Perform duties as assigned by Campus Safety Command Staff. 

Qualifications/Requirements

• High School diploma or equivalent, plus two to three years of administrative and/or customer service experience.
• Proficiency with email and current word processing software; experience with spreadsheet and database applications preferred. Ability to prepare brief, concise, and accurate reports.
• Strong written and verbal communication skills, with the ability to provide clear, timely, and professional notifications and correspondence.
• Well-developed knowledge of general office practices and procedures, with the ability to manage multiple projects, prioritize tasks, and work effectively in a rapidly changing environment with frequent interruptions.
• Strong customer service and interpersonal skills, with the ability to work independently and professionally with students, faculty, staff, and guests while following established policies and procedures and maintaining accuracy.

Comprehensive benefits package

At Randolph-Macon College, we offer a comprehensive benefits package designed to support you and your family, including:

• Medical, dental, and vision insurance
• Retirement plan with a College match
• College tuition benefits for eligible employees and dependents
• Generous paid time off, including vacation, sick, personal, and holiday leave
• Parental leave
• Employer-provided life insurance and AD&D coverage
• Short-term and long-term disability coverage
• Wellness programs and employee well-being resources

WORKING CONDITIONS/PHYSICAL DEMANDS: The duties of the position involve physical risk when officer comes in contact with possible armed, belligerent trespassers and injured persons emitting bodily fluids. Position is considered essential, requiring an employee to report during inclement weather. Successful candidates must be flexible and willing to work extra shifts and special events as needed. 

The College

Founded in 1830, Randolph-Macon has about 1800 students and is located in Ashland, VA, a residential community 15 miles north of Richmond and 90 miles south of Washington D.C., thereby having all the benefits for its students, faculty and staff of a dynamic metropolitan area which serves as the state capital. Over 85% of students reside on campus. For more information about the College see www.rmc.edu. 

Randolph-Macon College does not discriminate on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity, national origin, marital status, disability, or veteran status in its education or employment programs or activities.

Application

To apply for the position, submit the following documents to https://bit.ly/4AS5TF5 in Microsoft Word or PDF format: a current resume, cover letter addressing the position responsibilities and qualifications, and contact information for two professional references to Claudia Burcham, HR Generalist. The review and interview process will commence as strong applications are received, and the search will remain open until the position is filled.