Substance Abuse Case Manager - SPA 4

Role: Substance Abuse Case Manager

Reports to: Director

Program: 1303-FSP

Department: Mental Health

Location: All HSSP SPA 4 sites. Based out of: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Non-Exempt/Non-Management

Setting: Hybrid

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

With the support of and in partnership with the HSSP team, the Substance Abuse Case Manager performs a variety of tasks to assist the most vulnerable individuals in permanent supportive housing in SPA 4 in their recovery from substances and in regaining control over their lives. The Substance Abuse Case Manager serves as a primary case manager, provides information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.

Essential Duties and Responsibilities: 

• Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
  
• Utilize Contingency Management interventions and resources.
•  Provide linkage and referrals to outpatient and residential substance abuse treatment.
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
  
• Outreach individuals living in permanent supportive housing working with the team to engage in services and accept treatment from the program staff; assist with enrollment process as needed.
• Collaborate and coordinate treatment with on-site ICMS providers to facilitate operation as a multidisciplinary team-based approach to clients living in permanent supportive housing.
• Provide linkage to stable housing (if applicable), and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
• Coach members individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed resources in the community.
• Provide referrals to allied critical healthy living services for members on caseload.
• Document and account for time spent on client contacts and activities in client record in accordance with Department of Mental Health standards.
• Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to members.

Qualifications:

• High School Diploma or GED or Equivalent
• Certification in substance abuse counseling (CADC I, CADC II, CADC III, or similar credentials.)
  
• Current, valid California Driver’s with an acceptable driving record and reliable vehicle
  
• Able to transport members in your vehicle
• Minimum two (2) years’ experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility 
• Able to work in a high tolerance Harm Reduction model with members who have multiple barriers
• Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
• Detail oriented with excellent time management, organizational, written, verbal, and computer skills
• Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
• Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications:

• Knowledge of 12-Step organizations, culture, terminology, and literature
• Associates or Bachelor’s degree in related field 
• Certification in CAADE and/or CAADAC
• Experience in a dual-diagnosis setting
• Working knowledge of criminal justice system
• Certification as an Anger Management and/or Domestic Violence facilitator
• Minimum 30 WPM typing speed
• Bilingual in English/Spanish

Work Environment:

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day