Program Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary:

Wage Information:

Job Description:

• Supervises Program Supervisors, monitors and evaluates employee performance according to company performance management policies and procedures.  

• Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.   

• Directs and ensures effectiveness of program’s daily operations.

• Ensures the health, safety and welfare of the individuals within the program.

• Provides training and oversight related to the program’s Incident Management.  

• Provides training, including Medication Administration Training, as required.

• Supports Program Supervisors in managing coverage in the homes.

• Participates in the company’s on-call system. (Community Homes and Community-Based Program Managers only)

• Enhances quality of the individuals’ lives by promoting inclusion, recovery and integration into the community.

• Facilitates regular staff meetings and ensures communication with and from company management.

• Ensures implementation of individual program and behavioral plans and activities. 

• Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.

• Transports individuals in personal or company vehicles for meetings, appointments or community activities.

• Serves as an active member of the service team in the coordination of services.  

• Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the individuals. 

• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.

• Performs job responsibilities of the Program Supervisors directly (Residential and Community Based) or Lifesharing Specialists (Lifesharing), when required.

Qualifications:

• Master’s degree from an accredited college or university, 1 year experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience. 

• A bachelor’s degree from an accredited college or university, 2 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience.

• An associate’s degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).

• High school diploma or equivalency, 6 years of work experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).

Additional requirements include: 

• Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.

• Must be able to work flexible hours.

CSG Offers Superior Perks & Benefits:

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

• Generous Paid Time Off & Other Paid Leave

• Extensive Paid Training

• Career Development Opportunities

• Flexible Pay Options through myFlexPay

• Family Medical and Parental Leave

• Flexible spending accounts for medical & dependent care

• Traditional or Roth 401K Plans with up to 4% employer match

• Employee Assistance Program (EAP)

• Life Insurance

• Wellness Opportunities

• Tuition Assistance

• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.