Supervisor, Operations

Description

Position Summary:   

The primary responsibility of this role will be to ensure the efficient day-to-day operation of the warehouse with particular emphasis on managing warehouses associates and implementing warehouse action plans. 

Essential Job Functions: 

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties that will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. 

• Provides direct daily supervision of warehouse associates to ensure the safe, clean and efficient operation of the warehouse.  
• Consistently achieves results, even under tough circumstances. Has Strong bottom- line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully.  
• Plans and prioritizes work to meet commitments aligned with organizational goals. Sets objectives to align with broader organizational goals. Breaks downs objectives into appropriate initiatives and actions.. Anticipates and adjusts effective contingency plans.  
• Provides direction, delegates, and removes obstacles to get work done. Provides clear direction and accountabilities. Delegates and distributes assignments and decisions appropriately. Monitors progress by maintaining dialogue on work and results. Provides appropriate guidance and direction based on people’s capabilities.  
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message.  
• Holds self and others accountable to meet commitments. Acts with a clear sense of ownership.  
• Helpful and cooperative with others. Treats all people with respect and dignity. Demonstrates an understanding of team goals. Willing to contribute in any way to help achieve team goals.  
• Handless conflict situations effectively, with minimal noise. Steps up to conflicts, seeing them as opportunities. Works out tough agreements and settles disputes equitably. Develops and implements shipping and receiving work schedules and assignments to ensure efficient operation.  
• Directs and supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.  
• Tours the warehouse regularly to answer questions, evaluate operations and solve problems.  
• Makes recommendations to the Operations Manager and/or the Distribution Center Manager on programs to improve warehouse operations. 
• Allocates equipment so that it is utilized in the most efficient manner.  
• Interacts with other departmental management to achieve goals.  
• Attends warehouse planning meetings. 
• Ensures that all records and reports regarding warehouse activity are prepared on a timely basis and effectively maintained.  
• Reviews operating goals and standards and monitor achievement. 
• Supervises checking of outgoing and incoming freight for proper counts and codes. 
• Reviews warehouse operations daily to ensure the warehouse is neat and well organized and that damage to product, equipment, and the facility is prevented. 
• Ensures that all safety procedures and policies are followed.  
• Operates in compliance with OSHA and other appropriate standards. 
• Assist in conducting physical inventories and cycle counts as required. 
• Assist in developing and maintaining the operational budget as required. 
• Ensure that Weber SSS (Safety, Security and Sanitation) procedures are trained on, practiced and strictly enforced. 
• Performs incident root cause analysis and identifies corrective action as required. 
• Performs other duties as assigned. 

Requirements

Qualifications:

• Ability to multi-task in a fast paced environment. 
• Excellent written and verbal communication skills and strong interpersonal skills required.  
• Able to work effectively with a wide range of personnel.  
• Good analytical skills, as well as, independent thinking/reasoning ability.  
• Team oriented with a continuous improvement outlook. 
• Basic working knowledge of Microsoft applications (Word, Excel and Outlook).  
• Working knowledge of Warehouse Management Systems such as Synapse. 

Education, Experiences, Certificates/Licenses and/or Registrations:

• Bachelor’s degree or equivalent experience in management/administration preferred. 
• Minimum 3 years of experience in a direct supervision capacity.  
• Logistics/Transportation industry experience highly preferred.  

Work Environment and Safety Equipment Required:

While performing the duties of this Job, the associate is regularly required to sit and stand to perform the work. The associate is required to reach with hands and arms, smell, talk and hear. The associate must be able to lift, push, pull or move up to fifty (50) pounds or more with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus. The noise level in the work environment is usually moderate to noisy and the associate may be exposed to extreme weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Hearing protection must be worn in designated areas.  
• Fully enclosed shoes or safety shoes must be worn in designated areas. 
• Safety glasses must be worn in designated areas. 
• Other PPE as required by the company. 

The Company reserves the right to add, modify, change or rescind the work assignments in accordance with business needs, and to make reasonable accommodations so that qualified associates can perform the essential functions of the job.