Social Catering Sales Manager - The Ben Hotel

Additional Information: This hotel is owned and operated by an independent franchisee, Sage Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Solicit, negotiate, and secure new and repeat social catering business through prospecting, networking, referrals, site tours, community partnerships, and direct sales efforts.
• Develop and maintain strong relationships with clients, wedding planners, social hosts, vendors, and local community partners.
• Respond to inquiries and leads promptly, ideally the same day or by 10:00 a.m. the following business day.
• Conduct engaging, personalized site tours that showcase The Ben’s event spaces, culinary offerings, waterfront setting, and luxury service experience.
• Prepare tailored proposals, contracts, menus, and event documentation that reflect the client’s vision and maximize revenue opportunities.
• Negotiate pricing, terms, and event details within established hotel guidelines.
• Plan, detail, and upsell all aspects of each event, including space requirements, timelines, menus, beverage selections, décor, entertainment, audiovisual needs, and special guest requests.
• Prepare complete and accurate banquet event orders, contracts, resumes, and other required paperwork.
• Partner with Event Planning, Banquets, Culinary, Food and Beverage, Rooms, and other departments to ensure a seamless transition from sale to execution.
• Attend pre-convention meetings, client meetings, site visits, and select events as needed to support the client experience and operational success.
• Resolve client concerns with discretion, urgency, and a solution-focused approach
• Maintain organized, current client records, account notes, traces, and sales activity within the hotel’s sales system.
• Monitor market trends, local competition, and social event opportunities to strengthen sales strategies and capture new business.
• Meet or exceed established revenue, productivity, and activity goals.
• Represent The Ben and Sage Hospitality with integrity, professionalism, and a service-focused approach at all times.
• Maintain a polished, business-appropriate appearance and communicate professionally with clients, guests, and associates.
• Perform other duties as assigned.  

• More than two years of post-high school education preferred.
• One to two years of experience in catering sales, event sales, wedding sales, food and beverage, luxury hospitality, or a related role required.
• Experience supporting weddings, social events, or high-touch luxury experiences preferred.
• Knowledge and Skills
• Thorough knowledge of catering, food and beverage, menu development, event planning, and pricing.
• Strong ability to build relationships, negotiate, sell, influence, and provide polished service to clients and guests.
• Excellent written and verbal communication skills, including the ability to prepare proposals, contracts, menus, marketing plans, and event programs.
• Ability to analyze information, identify opportunities, and make sound recommendations.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple priorities while maintaining a calm, polished, and client-focused approach.
• Knowledge of hotel policies and procedures, with the ability to apply sound judgment within established guidelines.
• Ability to travel to outside sales calls. A valid driver’s license is required.  

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• Ability to communicate effectively with guests, clients, and associates.
• Ability to inspect event setups and review event details.
• Ability to stand and walk for extended periods during site inspections and functions.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds.
• Ability to bend, kneel, climb stairs, and move throughout the hotel and event spaces as needed.
• Ability to travel locally for outside sales calls and client meetings.

• Work is performed primarily indoors, with periodic outdoor exposure for sales calls, site tours, and events.
• Schedule flexibility is required, including occasional evenings, weekends, and holidays based on client and business needs.

The Ben Hotel and Sage Hospitality offer eligible associates a comprehensive benefits package that supports well-being, growth, and travel.  Medical, dental, and vision insurance  Health savings and flexible spending account options  401(k) retirement savings plan  Paid leave through Sage’s Independence Plan for eligible salaried associates  Marriott travel discounts  Sage Hospitality hotel and restaurant discounts  Employee assistance program  Career development and advancement opportunities within Sage Hospitality and Marriott  Benefits are subject to eligibility requirements and plan terms.

This company is an equal opportunity employer.

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