Store Operations Specialist

Store Operations Specialist

MISSION: We empower people to design their best life at home through style, quality, and everyday value.

VISION: To be the most loved home brand inspiring people to live beautifully every day.

Job Summary: 

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.

Key Roles and Responsibilities

• Provides customers a positive shopping experience.

• Performs cashier duties accurately while processing all transactions per policy.

• Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.

• Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.

• Unload, process, and stock freight to correct location, following merchandising guidelines.

• Timely and thorough incident reporting compliance.

• Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.

• Performs and trains team on store freight processing and merchandising responsibilities

• Operates all equipment in a safe manner per directed procedures.

• Ensures a safe working and shopping environment while minimizing shrink and damages.

• Execute company directives, policies and procedures timely, accurately, and thoroughly.

• Open Availability 

Qualifications and Competencies:

• At least 18 years old

• High School Diploma/Equivalent

• Ability to work a flexible schedule including nights, weekends, and some holiday

• Ability to lift a minimum of 50 lbs., team lift 100 lbs.

• Contributes to a customer focused environment while demonstrating excellent service.

• Communicates clearly with customers, team and leadership.

• Reliable and trustworthy

• Ability to work effectively independently and within a team to perform all tasks as assigned.

• Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.

• Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

VALUES:

Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together.

Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.

Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.

Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.

Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home.

To learn more about At Home, please click Company Overview.