Senior Manager, Operations Training & Development

Overview

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities!

We currently have an opportunity for a Senior Manager, Operations Training & Development at our Corporate Headquarters in Lake Forest, IL.

Responsibilities

The Senior Manager, Operations Training & Development is responsible for leading the governance, implementation, and continuous improvement of learning, leadership development, and workforce capability initiatives across the manufacturing network (17 Manufacturing Plants), ensuring alignment with enterprise talent, learning, and business strategies. This role serves as the central point of leadership for operations training and organizational capability development, partnering closely with Operations, enterprise Organizational Development, and plant leadership teams to build a highly capable hourly & salary workforce and strong leadership pipeline.

The position leads the design, deployment, and continuous improvement of operations training systems, leadership development programs, onboarding experiences, skills progression frameworks, and workforce development initiatives that support operational excellence and long-term business objectives. Through strategic partnership and cross-functional collaboration, the Senior Manager ensures consistent training standards across manufacturing locations, strengthens organizational capability, accelerates leadership readiness, and fosters a culture of continuous learning that supports safety, quality, productivity, engagement, and talent sustainability. By translating enterprise talent and learning strategies into practical solutions for manufacturing operations, this role helps ensure workforce development investments drive measurable business results and support the long-term success of the manufacturing network.

You Will Have the Opportunity to Make Great Things Happen!

Enterprise Learning & Development Alignment

• Aligns manufacturing learning and development initiatives with enterprise talent, learning, and business strategies to support organizational goals and workforce capability needs.
• Implement standardized training frameworks, governance processes, and performance measures across the manufacturing network to drive consistency and effectiveness.
• Ensures learning and development programs support operational excellence, workforce readiness, leadership development, and long-term organizational growth.
• Assesses organizational capability needs and translates enterprise learning priorities into scalable solutions that address skill, leadership, and workforce development gaps.
• Partners with Human Resources and Operations leaders to identify emerging capability requirements and support future workforce readiness.

Leadership Development & Operations Academy

• Provides leadership and oversight for the Operations Academy and manufacturing leadership development programs.
• Designs and deploys development pathways for Plant Managers, Assistant Plant Managers, Production Managers, Supervisors, and emerging leaders.
• Partners with Operations leadership to strengthen leadership capabilities in business acumen, operational excellence, financial management, strategic thinking, and people leadership.
• Ensures leadership development initiatives align with enterprise talent strategies while addressing the unique needs of manufacturing operations.
• Measures program effectiveness through participant development, leadership readiness, organizational outcomes, and business impact.

Manufacturing Training & Workforce Capability

• Provides oversight of all plant training activities across the manufacturing network, including onboarding, technical training, workforce certification, skills progression, compliance-related training coordination, and ongoing capability development.
• Establishes standards and processes that support operational excellence, continuous improvement, and world-class manufacturing practices.
• Monitors plant training execution and follow-through to ensure training activities are completed consistently, documented appropriately, and aligned with business, safety, quality, and operational requirements.
• Partners with plant leadership teams to identify workforce capability needs and develop targeted development plans to address critical skill gaps.
• Ensures training content, learning resources, and development programs remain current, effective, and aligned with changing business requirements.
• Promotes consistency in workforce development practices while supporting the unique operational needs of individual facilities.

Plant Training Leadership & Partnership

• Provides leadership, coaching, oversight, and support to Plant Training Managers and training teams throughout the manufacturing network to ensure effective planning, execution, and sustainment of plant training activities.
• Facilitates collaboration, knowledge sharing, and best-practice adoption across plant training organizations.
• Build strong partnerships with Operations, Human Resources, Engineering, Quality, EHS, and plant leadership teams to strengthen workforce capability and organizational effectiveness.
• Serves as the primary manufacturing learning and development liaison, helping connect enterprise talent initiatives with operational workforce development needs.
• Supports the development of a high-performing training network focused on measurable business impact and employee growth.

Organizational Capability & Talent Development

• Supports workforce and leadership development strategies that strengthen organizational capability, succession readiness, and bench strength across manufacturing operations.
• Partners with Human Resources to implement talent management, succession planning, and employee development initiatives within the manufacturing network.
• Supports leadership pipeline development, internal talent mobility, and workforce retention efforts through targeted development programs.
• Creates development experiences that strengthen employee engagement, career progression, and long-term organizational effectiveness.
• Helps build sustainable pathways for developing future manufacturing leaders and critical talent.

Training Governance, Analytics & Continuous Improvement

• Establishes and monitors performance metrics, reporting processes, and dashboards to evaluate training effectiveness and organizational impact.
• Reviews plant training activity, completion data, and capability metrics to identify gaps, prioritize support, and drive accountability for training effectiveness across all facilities.
• Measures learning outcomes through workforce performance, operational results, employee development progress, and business performance indicators.
• Conducts assessments and reviews of training systems to promote consistency, effectiveness, and continuous improvement across manufacturing locations.
• Leverages technology, learning innovations, and industry best practices to enhance training delivery, accessibility, and learner engagement.
• Uses data and insights to identify opportunities to improve workforce capability and maximize the return on development investments.

You Will Love It Here If… 

• You listen, learn, and evolve
• You thrive in a fast-paced environment
• You put safety first, always
• You are passionate about collaboration, teamwork, and achieving shared goals
• You believe in treating all people with respect, operating ethically, and growing a diverse, equitable, and inclusive workplace
• You are committed to improving our impact on local communities and creating positive experiences 

Qualifications

Education/Experience

Required

• Bachelor’s degree in Business, Operations Management, Engineering, Human Resources, Organizational Development, Education, or related field, or an equivalent combination of education and relevant work experience to successfully perform the essential functions of the position.
• 8+ years of progressive experience in manufacturing, operations, learning and development, workforce development, or organizational development.
• 5+ years of leadership experience within a manufacturing or operations environment.
• Domestic travel up to 30–40% may be required to support manufacturing facilities, leadership development programs, and enterprise initiatives.

Preferred

• Master’s degree in Organizational Development, Human Resources, Business Administration, Education, Engineering, or related field.
• Multi-site manufacturing experience, to include Unionized facilities.
• Experience supporting workforce development within a continuous improvement, Lean Manufacturing, or operational excellence environment.
• Certifications in learning and development, leadership coaching, instructional design, organizational development, Lean, Six Sigma, or related disciplines.
• Experience developing frontline leaders and manufacturing leadership pipelines.

Knowledge, Skills & Abilities

• Demonstrated success designing and implementing large-scale training, leadership development, or organizational capability initiatives.
• Experience leading enterprise-wide learning programs and influencing cross-functional stakeholders.
• Strong program management, facilitation, coaching, consulting, and organizational development skills.
• Experience utilizing learning management systems, reporting tools, and workforce development technologies.

 Competencies

• Strategic Mindset - Anticipates future organizational capability needs, translates business strategy into workforce development initiatives, and creates scalable solutions that enable long-term success.
• Develops Talent - Actively builds organizational capability by developing leaders, creating growth opportunities, and strengthening succession pipelines across the manufacturing network.
• Drives Results - Establishes clear priorities, delivers measurable outcomes, and ensures learning and development investments generate business value and organizational impact.
• Collaborates - Builds strong partnerships across Operations, Human Resources, plant leadership, and support functions to achieve shared objectives and sustain organizational effectiveness.
• Manages Complexity - Navigates diverse stakeholder needs, competing priorities, and enterprise-wide initiatives while maintaining focus on strategic outcomes and business requirements.
• Courageous Leadership - Influences change, challenges the status quo when appropriate, and leads workforce capability initiatives that strengthen organizational performance and readiness.

Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company!

Not a good fit but know someone who is? Please refer them! No unsolicited recruiter or agency inquiries, please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

Posted Salary Range

Bonus Eligibility