Maintenance Supervisor - Tradition Knoxville

Job Description

The Maintenance Supervisor is responsible for overseeing the facilities program by maintaining the value and overall condition of the asset. This role will ensure the completion of service requests, oversee the Preventative Maintenance program and completion of capital projects, in addition to leading the Facilities Team members. The Maintenance Supervisor is organized and a proficient problem solver.

Reports to: Community Manager

Direct Reports: None

Indirect Reports: Maintenance Technician(s), Porter, Groundskeeper, Housekeeper

Duties/Responsibilities: The duties listed below are an outline of the Maintenance Supervisor’s responsibilities and should not be considered an all-inclusive list.  As the needs of the organization change, these duties may be modified as needed.

• Complete all assigned service requests and repairs in a timely manner.
• Conduct daily inspections of the community to identify maintenance needs, safety concerns, and opportunities to enhance curb appeal.
• Establish and maintain relationships with vendors to support the bid process for capital projects and annual Turn contracts.
• Order, maintain, and manage inventory of supplies, parts, and tools in accordance with the maintenance budget.
• Communicate with Community Manager regularly regarding any issues with maintenance or budget related items.
• Assist the CM with developing, maintaining, and managing spending in the maintenance category items in the operational budget.
• Ensure timely completion of the site Facilities Plan and Preventative Maintenance program including but not limited to:
  • Community, amenity, and unit inspections.
  • Air filter changes.
  • Safety equipment & community access checks.
  • Annual Fire, Life & Safety requirements
• Assist the Community Manager with planning and implementing a successful Annual Turn and participate in all Turn-Related activities including but not limited to:
  • Move-in & Move-out days.
  • Unit inspections & Trash-outs.
  • Unit make-readies including punch list repair items. May also include minor cleaning, painting, & furniture placement as needed.
• Implement and participate in the on-call schedule completing emergency maintenance request after-hours and on weekends as needed.
• Maintain a safe, organized, and clean work area.
• Provide superior customer service to residents.
• Assist with recruiting, hiring, training, and development of Facilities Team members.
• Understand and adhere to Landmark Policies & Procedures.
• Perform additional tasks assigned by the Community Manager as needed.

Education & Experience

• High School Diploma or equivalent preferred.
• Minimum of 3 years of experience in Facilities Maintenance required.

Preferred Knowledge, Skills, & Abilities

• CPO and EPA certifications required.
• Working knowledge of Entrata or similar property management software required.
• Working knowledge of Microsoft Office Suite.
• Strong problem-solving skills with the ability to apply logic and sound judgement.
• Ability to communicate clearly and effectively with internal and external stakeholders.
• Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines.
• Availability to work weekends and respond to on call/emergency needs as required.

Work Environment

• The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.

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Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.