Property Coordinator

The Scatter Site program provides community based, independent, apartment housing located throughout New York City and case management services for clients who have experienced chronic homelessness, substance use and mental health challenges. 

Reporting to the Senior Property Coordinator, Scatter Site, the Property Coordinator, Scatter Site is responsible for working with the program's operation manager to ready and maintain apartment units for Scatter Site program.  The Property Coordinator is responsible for communicating and coordinating with property management and building superintendents at buildings with Breaking Ground’s scatter site units. The Property Coordinator ensures repairs are done in an effective and timely manner. The Property Coordinator ensures apartments newly leased by Breaking Ground are ready for new clients including being freshly painted, fitted with working appliances and furniture, welcome kits, etc. The Property Coordinator oversees apartment repairs, conduct and document apartment inspections, approve apartment turnovers, and manage furniture replacement as needed.  

Using Breaking Ground's Asset Management database and Maintenance Connection, the Property Coordinator manages tenant work orders, communicates with social services staff, and clients/tenants regarding their apartment-related questions and concerns. The incumbent will maintain accurate and timely records, coordinate scheduling with city agencies, landlords and clients to ensure that apartments meet inspection standards.                                                                 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop and maintain effective, professional relationships with landlords, building supers and management companies for buildings which house scatter site clients.
• Ensure apartment turnovers are timely and effective including freshly painted, cleaned, equipped with keys, working appliances and furniture, activated utility accounts
• Conduct and maintain record of apartment inspections to ensure that units are well-maintained and meet Breaking Ground and NYC housing standards
• Record, track, monitor, and report on repairs through completion
• Participate in interdisciplinary meetings to address client apartment issues, communicate important client apartment issues
• Serve as main point of contact for Superintendents and property managers to ensure timely completion of repairs and other issues as required
• Assist staff in the tenant move-out process by preparing surrender agreements, scheduling move-outs in resident management software, and effectively communicating any changes as needed
• Support the Assistant Director as needed with lease renewals, client communication, and other related tasks
• Perform other duties as required

MINIMUM QUALIFICATIONS: 

• High school diploma or equivalent
• Strong preference for knowledge of supportive or subsidized housing programs in New York City and prior experience in property management. Experience working with special needs populations Experience in facilities-related positions
• Facilities/Maintenance background, basic repair skills
• Strong organizational and interpersonal skills; Ability to handle multiple high priority tasks simultaneously; Strong oral and written communication
• Current and active New York Notary preferred
• Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Bi-lingual preferred