Front Desk Clerk - Part time

Located in the middle of the famous Las Vegas Strip join our team to be a part of the never-ending action. Our 829-room resort is the place for our owners and guests to rest their heads after a busy day out on the Las Vegas Strip. In addition to all the action around us our roof top pool and Fitness Center and Spa complement our guest’s experience. Don’t miss this opportunity to put your hospitality skills to work or learn and grow with us for an exciting career with advancement opportunities.

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Front Desk Clerk to join our team! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will I be doing:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Cross-train in Front Desk & PBX duties.
• Other duties as assigned.

What are we looking for:

• Proficient English language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6 months Customer Service Experience.
• Open and flexible availability, including weekends and holidays.

Preferred, but not required:

• Experience with Front Desk/ Guest Services / PBX.
• Credit card transactions
• Resort Hospitality or related industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Cross-train in Front Desk & PBX duties.
• Other duties as assigned.

What are we looking for:

• Proficient English language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6 months Customer Service Experience.
• Open and flexible availability, including weekends and holidays.

Preferred, but not required:

• Experience with Front Desk/ Guest Services / PBX.
• Credit card transactions
• Resort Hospitality or related industry