REEF INDUSTRIES - IT ADMINISTRATOR

TITLE: IT Administrator

POSITION OBJECTIVE: The IT Administrator position ensures the stability, security and performance of the company’s technology infrastructure.

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent combination of education
• 5+ years of progressive IT experience.
• Strong knowledge of Windows Server, Windows 11, and enterprise networking.
• Hands-on experience with SQL Server, M365 administration, and Entra ID Sync.
• Familiarity with SD-WAN, IP telephony, NAS, and remote access technologies.
• Experience with server hardware, Barracuda Backup, and IP-based surveillance
• systems.
• Proficiency in switch configuration, including VLAN setup.
• Development experience with PHP and MySQL.
• Excellent problem-solving skills and ability to work independently.
•  Strong communication skills for effective end-user support.
• Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
• Capable of effectively managing job-related stress and fostering productive workplace interactions

JOB RESPONSIBILITIES:

• Administer and maintain Windows Server 2019, Windows 11, Windows 10, and Ubuntu Server environments.
• Familiarity with endpoint management tools.
• Manage Microsoft 365, including Entra ID Sync, Intune, Exchange and related services.
• Provide user support for Office 365 applications, including Teams, Outlook, and Excel.
• Configure and support SQL Server databases.
• Develop and maintain web applications using PHP and MySQL and/or SQL Server.
• Oversee IP telephony systems and ensure seamless communication.
• Implement and maintain SD-WAN solutions for optimized network performance.
• Manage Remote Access Services with Multi-Factor Authentication (Duo).
• Support Remote Desktop Services for secure remote connectivity.
• Perform Dell server maintenance, firmware updates, and hardware lifecycle management.
• Administer existing Barracuda Backup solutions for data protection and disaster recovery.
• Evaluate cloud-based solutions for user productivity including but not limited to managed file transfer, cloud backup, and remote access.
• Maintain Network Attached Storage (NAS) systems.
• Oversee Surveillance Systems with IP Cameras for physical security integration.
• Configure and maintain Cisco and Netgear switches, including VLAN setup and network segmentation.
• Monitor system performance, troubleshoot issues, and ensure high availability.
• Collaborate with IT leadership on infrastructure improvements and security best practices.
• 10% travel or less may be required per month
• Perform other duties as requested by management