Clinical Nurse Manager

Position Title: Clinical Nurse Manager

FSLA Status: Exempt
Department: Nursing

Reports To: Chief Nurse Executive 

POSITION SUMMARY:

The Clinical Nurse Manager is responsible for leading nursing services to ensure continuous, patient-centered care, including implementing efficient staffing plans and overseeing regulatory compliance. They collaborate with multidisciplinary teams, provide direct care when necessary, and keep the Director of Nursing informed about operational and patient care issues.  The role also includes staff education, managing staff and clinical operations oversight, ensuring alignment with organizational standards and continuous improvement goals.  As a Clinical Nurse Manager, you will help to ensure that our patients and their families receive caring and dedicated service at REHAB. 

Wage Range: $100,681.10 per year to $151,021.65 per year           

The actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS:

Certification/Licensure:

• Valid State of Hawaii driver’s license

    STANDARD FOR PATIENT CARE POSITIONS: 

• Current State of Hawaii RN licensure.

• Current BLS certification

• Current ACLS certification.  

Education:

• Bachelor of Science in Nursing (BSN) or a combination of education and experience.

Skills/Experience:

• Five (5) or more years of nursing experience and include management experience.

• Ability to safely and effectively manage patients’ mobility.

• Excellent interpersonal, written and verbal communication skills

PREFERRED QUALIFICATIONS:

Certification/Licensure:

• Rehabilitation Registered Nurse Certification (CRRN) or other national nursing certifications

Education:

• Master of Science in Nursing, Business Administration, Health-Related field or equivalent education and experience in healthcare

Skills/Experience:

• Knowledge of state, federal and other rules and regulations, including the JC and Nurse Practice Act.

• Three (3) years of management and/or nurse clinician/specialist experience in staff development, quality improvement or other related areas in a hospital setting.

• Knowledge of staffing plans and nursing unit assignments

CORE VALUES

Our team models REHAB’s core values H.E.A.R.T. in daily actions.  Honesty – Speak and act with truth and respect.  Engagement – Embrace and commit to our mission, vision and values.  Aloha – Serve others with a spirit of kindness and compassion.  Resilience – Rebound and recover with a sense of urgency.  Teamwork – Work together for success.

ESSENTIAL JOB FUNCTIONS

• Ensure the consistent delivery of patient care, adherence to nursing standards, and implementation of corrective actions for identified high-risk issues and gaps.  

• Conduct environment and chart audits, maintain patient care equipment, and oversee staffing adjustments based on patient needs and budget guidelines.

• Investigate and resolve patient and staff complaints promptly, ensuring follow-ups and effective communication.

• Coordinate and deliver staff training, education programs, and infection control measures, staying compliant with CDC, OSHA, and other regulatory standards.

• Collaborate on compliance with Medicare, Medicaid, accreditation standards, and union agreements, ensuring audits and reports are completed.

• Manage nursing staff, nursing schedules, staffing efficiency, and budgetary adherence while addressing performance concerns.

• Responsible for monitoring, training coordination and quality control for departmental schedules and coverage.

• Ensure patient and staff safety through proper use of equipment, emergency response protocols, and adherence to infection control guidelines.

• Promote quality services, professional growth, and process improvements while maintaining confidentiality and respecting patients’ rights.

• Act as a role model, supporting REHAB’s mission, and participate in initiatives to improve processes, teamwork, and communication.

• Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook. 

• Ensure that nursing staff that are assigned are supported.

• Monitors call-in employees (if assigned) in coordinate with call-in availability guidelines and generates a follow-up notice.

• Serves as the initial point of contact for any payroll related issues.

• Manages, oversees, adjusts and submits payroll approvals by the scheduled deadlines.

• Manages facility new employee orientation schedule, competencies (initial and annual)  and onboarding for assigned employees.

• Verify accuracy of data received from Human Resources (HR).

• Maintains accurate department records, reports and statistical data.

• Performs other duties as assigned.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES 

Maintain a high level of proficiency in the following REHAB competencies. 

Strategic Thinking

Communication and interpersonal/relationship building skills

Recognition

Organization and project management

Adaptability and problem solving

MANAGEMENT/LEADERSHIP RESPONSIBILITIES

•  Responsible for the hiring, orienting, training, coaching, counseling and development of employees

• Ensures employees understands and meets performance expectations by holding employees accountable for job responsibilities, assigned duties, workplace behavior, attendance and adherence to organizational policies. 

• Creates goals and objectives for employees and their departments. 

• Ensures employees are trained appropriately and maintains adequate level of competency to perform job duties; develops personnel to meet future requirements. Identifies opportunities and makes recommendations for improving processes. 

•  Develops and ensures the development of performance standards for areas of responsibility, monitors, reviews and evaluates performance for quality assurance; provides feedback to employees and takes corrective action when necessary. Conducts performance evaluations on staff while providing mentoring, continuous coaching and/or disciplinary actions as needed. 

• Responsible for the creation, updating,  implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital. 

• Optimizes resources responsibly to ensure operations and staffing runs smoothly.

• Encourages openness, provides a safe and positive environment within departments. 

• Creates a safe work environment that fosters respect and positive morale.

• Works closely with employees and Leadership to ensure a cohesive work environment.

• Fosters open communication with employees and shares information from Leadership meetings. 

• In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.

• Accepts responsibility for decisions and effective communication.

• Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors. 

• Participates on hospital committees when requested.   

FINANCIAL MANAGEMENT 

• Assists Executive Leadership in preparing the department(s) assigned budgets 

• Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.

• Comprehends departments budget and presents on key metrics

• Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement

EQUIPMENT, TOOLS, WORK AIDS USED 

Office equipment, including telephone, computer and multifunction devices (MFDs).  Google’s G Suite, report writer and database software.