Production Manager, Theater Entertainment

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Serves as day of show manager for all site audio/visual projects in the theater, in collaboration with other departments such as Information Technology, Facilities, Fire and Casino Marketing, to plan, implement and complete all events on time and within budget. Supports strategic direction of Event Center Entertainment Department, including operating procedures, structure and efficiency in order to provide maximum value to Yaamava’ Resort & Casino.  
2. Ensures all technical and physical elements are ready for the event by providing contractors with technical and physical data (blueprints) on the facility to include electrical, lighting, sound, and plumbing information. Advises performers and private contractors on space utilization, special arrangements, building policies, and fire regulations. Creates and distributes information, procedures, and rules regarding AV needs for on and off-site promotions.  Remains current on new AV technology and equipment to keep abreast to market changes.  
3. Collaborates with the Senior Manager, Production to create departmental policies and procedures and holds responsibility for implementation.  
4. Participates in budget process and vendor bid process to ensure competitive pricing on all AV technology and equipment.  Oversee equipment and schedules preventative maintenance, plans, and procedures. Manages and maintains the AV asset inventory system. Manages the installation, troubleshooting and programming of AV systems in the Events Center.  
5. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s Degree in Music, Audio Visual Engineering and/or related field required. 

• Minimum of three (3) years of experience in live audio productions required.

• Minimum of three (3) years of management experience managing concerts and live events required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Must possess strong leadership and team building skills. 

• Must possess experience in managing complex projects inclusive of the production advance and execution process. 

• Preferred experience working directly with advanced production equipment including L-Acoustics K2 speaker package, Grand Ma3 lighting console, and LED imaging systems. 

• Troubleshooting skills with sound and lighting systems, including Intelligent Lighting and Show Control Systems, is necessary. 

• Ability to read and interpret CAD drawings, blueprints, and stage plots. 

• Experience in supervising audio, lighting and video techs, stagehands, and riggers. 

• Understanding of preventative and stage maintenance best practices. 

• Intermediate level of proficiency using Microsoft Word, Excel, PowerPoint and Outlook is required. 

• Working knowledge in preparing budgets and monitoring expenses is required. 

• Must possess excellent interpersonal skills to deal effectively with all business contacts. 

• Analytical in his or her approach to problem solving with an emphasis on managing within a team environment, focusing on results. 

• Must be able to work a variety of hours, including weekends and holidays. 

• Strong leadership and people management skills required with good motivational and collaboration emphasis; communicates change effectively, overcomes resistance and builds commitment. 

• Ability to delegate, multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.  

• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.   

• Must be personable and professional, capable of using caution and discretion in communication.  

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Professional certification in Audio Visual technology or related courses is preferred. 

• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.  

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a live entertainment setting within a resort and casino inclusive of both indoor and outdoor environments.

• The employee may be exposed to outdoor weather conditions such as rain, wind, cold and hot climates.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally.

• Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!