Manager, Operations - Revenue Audit

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Sets audit review strategy and oversee department-wide audit execution to ensure accuracy, completeness, and alignment with internal controls and regulatory standards.

2. Oversees and ensures the accuracy of month-end close processes, including journal entries, reconciliations, and validation of financial data across systems.

3. Leads the planning and execution of projects related to operational improvements, system implementations, and regulatory changes, ensuring alignment with strategic goals.

4. Proactively assess departmental operations to identify gaps or improvement opportunities in audit coverage, team performance, training, succession planning, and resource allocation; develop and implement strategies to address these needs and strengthen overall audit effectiveness.

5. Interprets regulatory changes (e.g., NIGC MICS, GCR, GAAP) and leads updates to internal policies and procedures to maintain compliance.

6. Advocates for Revenue Audit requirements in cross-functional projects, considering impacts across departmental functions and systems.

7. Builds strategic partnerships across departments to resolve audit issues, improve controls, and support cross-functional initiatives.

8. Plans and coordinates responses to schedule requests from external auditors, internal auditors, Gaming Commission representatives, and other regulatory bodies; assigns responsibilities as needed to ensure timely and accurate fulfillment of audit deliverables.

9. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree required, preferably with a concentration in Accounting or Finance.

• Masters degree in Business Administration preferred.

• Minimum five (5) years’ work experience and/or training in Audit, Accounting, Fraud, Risk, Compliance, or other professional investigative or risk-based experience required.

• Minimum three (3) years of supervisory experience required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Strong understanding of Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards (GAAS), National Indian Gaming Commission Minimum Internal Controls (MICS), and the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework; familiarity with  Title 31 Bank Secrecy Act regulations preferred.

• Ability to develop, tailor, and adjust audit strategies based on the identification of high-risk audit areas, operational changes, or emerging compliance requirements.

• Skilled in identifying operational gaps and implementing solutions to improve audit coverage, team performance, and succession planning.

• Ability to plan, organize, and assign work effectively to meet departmental goals and deadlines.

• Capable of leading cross-functional initiatives and collaborating with internal and external stakeholders, including auditors and regulatory agencies.

• Ability to foster a team environment that supports cross-training, career development, and succession planning.

• Exceptional interpersonal, oral, and written communication skills, with the ability to convey complex information clearly and professionally across all levels of the organization.

• Strong proficiency in accounting software, database systems, and casino operating platforms preferred.

• Advanced computer skills, including expert-level proficiency in Microsoft Office applications, with emphasis on Excel (e.g., pivot tables, formulas, data analysis).

• Must be independent and free from any direct familial relationships within gaming operations or activities, in accordance with regulatory requirements.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled office setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!