Medication Administration Program (MAP) Director-Rest Homes

We are seeking an experienced registered nurse and healthcare leader to serve as the Medication Administration Program (MAP) Director - Rest Homes.

This position is responsible for the overall coordination, oversight, and administration of the Medication Administration Program (MAP) for Resident Care Facility Level IV Rest Homes. The Director works closely with Rest Home administrators, nursing directors, responsible persons, training and testing vendors, and other agency partners to promote consistent implementation of MAP requirements and compliance with applicable Massachusetts Department of Public Health (DPH) regulations, policies, and standards.

The successful candidate will bring strong clinical judgment, regulatory knowledge, leadership experience, and the ability to translate complex requirements into practical guidance for providers and stakeholders.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

Program Oversight and Regulatory Compliance

• Provide Department oversight of the Medication Administration Program to ensure compliance with DPH regulations, policies, and standards, including monitoring the clinical and administrative practices of DPH Drug Control Program MAP-registered Rest Homes.
• Ensure MAP guidelines, processes, and databases are implemented consistently through regular communication and collaboration with Rest Home administrators, nursing directors, and responsible persons.
• Oversee MAP compliance reviews and provide technical assistance to MAP-registered Rest Homes.
• Interpret and explain, both orally and in writing, applicable laws, regulations, standards, rules, and policies governing medication administration in community programs.
• Ensure compliance with all regulations and policies governing the issuance and revocation of MAP certificates.
• Maintain regular communication and collaboration with EHS agency MAP Directors through scheduled meetings and other communications.
• Gather feedback from MAP-registered Rest Homes and communicate relevant information to appropriate Department and program stakeholders.

Training, Testing, and Certification

• Develop, review, and revise MAP curriculum and supplemental training materials to ensure content remains accurate and current.
• Manage the relationship with the MAP testing vendor, including monitoring certification and recertification testing processes and vendor billing.
• Serve as an advisor to the testing entity when test results are questioned by employers or test candidates.
• Provide subject-matter expertise, feedback, and resources regarding MAP test questions.
• Monitor and analyze MAP training and testing data to identify trends, issues, and opportunities for improvement.
• Collaborate with MAP training and testing vendors to address program issues and develop effective solutions.
• Identify and oversee the development and dissemination of supplemental MAP training tools, protocols, and general program information for Rest Homes and MAP trainers.
• Oversee the informal hearing process related to revocation of MAP certification.

Medication Occurrence Reporting and Technical Assistance

• Oversee the Medication Occurrence Reporting (MOR) process, including analysis of occurrence data and identification of trends related to occurrence types, contributing factors, and corrective actions.
• Establish and maintain procedures for managing hotline MORs.
• Work directly with Rest Homes to address medication administration concerns through consultation, education, and technical assistance.
• Provide guidance to Rest Homes on medication administration matters, including training, certification testing, recertification, MAP regulations, MAP Policy Manual updates, and MOR requirements.
• Prepare and report MAP and MOR data as appropriate to support Drug Control Program operations and program improvement.

Leadership, Collaboration, and Equity

• Build productive working relationships with Rest Homes, agency partners, vendors, trainers, and other stakeholders.
• Communicate complex clinical and regulatory requirements clearly to audiences with varying levels of expertise.
• Support race, equity, and inclusion initiatives within the workplace and in the delivery of services.

Required Qualifications:

• Knowledge of the principles and practices of health care administration.
• Knowledge of the rules, regulations and policies of the Medication Administration Program.
• Ability to work independently and in an organized, detail-oriented fashion.
• Ability to analyze and evaluate data and draw conclusions, make appropriate recommendations, and provide oral and written reports to administration.

Preferred Qualifications:

• At least six years of full-time paid experience as a registered nurse of which at least three have been in an applied clinical or administrative capacity.

• Effective administrative and organizational skills, with ability to oversee several projects simultaneously.
• Demonstrated ability to independently review large quantities of information and to identify critical issues.
• Ability to consistently exercise independent judgment, maintain objectivity and be adaptable and flexible.
• Excellent oral and written communication skills.
• Demonstrated ability to communicate in a collaborative manner.
• Knowledge of federal, state, and professional standards, laws and regulations.
• Excellent organizational skills and superior attention to detail.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
 
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
 
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health​

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.