Security Team Specialist I - 2nd shift

Tewksbury Hospital is accepting applications for the position of Security Team Specialist I.

This position offers a meaningful opportunity to combine safety, compassion, and public service in a dynamic healthcare environment. The Security Team Specialist I is essential to maintaining a secure and supportive campus where patients, residents, staff, and visitors feel safe and cared for.

Working throughout a large hospital campus, the Security Team Specialist I plays an active role in campus safety operations. The position provides hands-on experience in healthcare security, emergency response, and behavioral de-escalation.

Tewksbury Hospital offers a structured, team-oriented work environment, with opportunities for training and certification in CPR, AED, and first aid. Candidates who remain calm under pressure, are service-focused, and are motivated to assist vulnerable populations will find this role both rewarding and meaningful.

Schedule

This is a full-time, 40-hour-per-week position.

• Hours: 3 p.m.– 11:30 p.m.
• Regular days off: Tuesday and Wednesday

• Shift: 2nd Shift

   

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Patrol hospital buildings, grounds, and surrounding areas at regular intervals to maintain a safe and secure environment and ensure compliance with hospital policies and procedures.
• Monitor for and respond to safety concerns, including trespassing, theft, property damage, and potential harm to individuals.
• Coordinate with local and state law enforcement agencies, fire departments, emergency medical services, and other first responders when necessary.
• Provide custodial supervision and escort services for medically ill and mentally challenged patients, residents, and clients traveling to appointments, admissions, discharges, and other designated locations throughout the campus.
• Conduct searches for missing patients, individuals, or property, including assisting with the safe return of patients who are absent without authorization (AWA).
• Respond to medical, behavioral, and facility-related emergencies, with an emphasis on de-escalation and the safety of patients, residents, staff, and visitors.
• Investigate incidents by gathering information, interviewing involved parties, and preparing detailed written and electronic reports and logs.
• Perform visitor screening and security checks in accordance with hospital policies and maintain access control throughout the campus.
• Inspect buildings, grounds, fire lanes, and emergency exits to ensure compliance with safety standards and identify potential hazards.
• Enforce traffic and parking regulations, direct traffic, assist pedestrians and disabled vehicles, and support safe transportation operations throughout the campus.
• Operate security and communications equipment and maintain required records and documentation.
• Support hospital events, emergency exercises, and drills.
• Collaborate with hospital staff, law enforcement agencies, and emergency personnel to support overall campus safety.

Preferred qualifications:

• Experience working in a healthcare, behavioral health, or human services environment.

   

   

      Required qualifications:

• Ability to remain calm and exercise sound judgment during emergency, stressful, or emotionally charged situations.
• Ability to interact effectively and compassionately with individuals experiencing physical, emotional, or behavioral challenges.
• Strong interpersonal and communication skills, including the ability to work respectfully with diverse populations.
• Ability to gather information through observation, interviews, and the review of records and documentation.
• Ability to prepare clear and accurate written reports and maintain detailed records.
• Ability to understand, interpret, follow, and enforce policies, procedures, rules, and regulations.
• Basic computer proficiency, including a working knowledge of Microsoft Windows and Microsoft Office applications.

       About Tewksbury Hospital:

Tewksbury Hospital offers a broad range of services, including:

• A physician on-site at all times
• Around-the-clock nursing care
• Physical, occupational, and speech therapy
• Psychological services
• Social services
• Nutritional services
• An on-site dialysis clinic

Learn more about Tewksbury Hospital.

 Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests.

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. # 4.