Tax Examiner II

Agency Overview

The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent.

Division Overview

The Operations Division provides information and assistance to taxpayers and tax practitioners of the Commonwealth through the delivery of outstanding customer service, maximizing revenue collections and using the most innovative, cost-effective means available and to promote DOR's enhanced web service.

Job Description

• To ensure compliance with applicable tax laws, rules and regulations.

• To determine the correct amount of taxes due through review of departmental and taxpayer records and collects that amount from taxpayers on assigned accounts through case management and enforcement of Massachusetts Tax Laws.

• The examiner is also tasked with working towards securing information and documentation from taxpayers as well as adjusting taxpayer accounts when necessary based on information received.

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.