Temporary Part-Time Retail Shift Lead

The Office of Business, Hospitality, and Auxiliary Services is seeking a Part-time Shift Lead to support the University's  daily retail operations of three stores and a copy center, and will be responsible for opening and/or closing. Key  responsibilities include, but are not limited to:  

- Delivering excellent customer service and assisting customers with merchandise selection.  

- Demonstrating strong attention to accuracy and detail.  

- Developing and maintaining product knowledge. 

- Performing basic computer data entry tasks and operating standard retail equipment. Processing a variety of  transactions, including cash, checks, bank cards, Panther Funds, gift certificates/cards, University requisitions, credit  memos, and bookstore accounts. Processing online sales orders.  

- Supervising student workers and assigning daily tasks. Ensuring student workers adhere to customer service standards.  

- Receiving, stocking, and merchandising products daily, and maintaining an organized sales floor.  

- Safely transporting items up to 50 pounds and spending extended periods moving throughout the store.  

- Participating in off-site events as needed.  

This is a part-time position with a minimum of 22.5 hours per week, including Saturdays and Sundays, holidays, and  occasional overtime hours.