System Administrator

The System Administrator will serve as an integral member of the infrastructure management and support team, with a primary focus on Windows servers, backup solutions, Microsoft 365 (O365), and VMware environments. In this role, the individual will collaborate with team members to design, deploy, oversee, and support technology infrastructure across a 75 site organization. Responsibilities include installing and configuring hardware and software, deploying and maintaining application infrastructure, and providing comprehensive support for both cloud-based and on-premises systems to ensure reliability, security, and optimal performance across the enterprise.

This position is based at our Corporate Headquarters in Wood Dale, IL, with a planned relocation to the Merchandise Mart (Chicago) in early 2027.

What you will be responsible for:

• Builds, installs, and manages physical and virtual server environments. 
• Knowledge of the Microsoft Server platform and its components including Active Directory, certificate services, IIS, and other related technologies.
• Remediates vulnerabilities in the environment.
• Install and configure applications.
• Ensure data availability by monitoring backups and testing recovery plans.
• Utilize system monitoring software to build dashboards, reports, and alerts. 
• Consistently communicate with customers and team members
• Review and resolve server and networking issues. 
• Automate redundant tasks and improve processes. 
• Escalate issues when necessary. 
• Collaborate with other IT professionals on intradepartmental projects. 
• Perform other duties as assigned.