Field Schedule Service Technician

It’s your time, make it matter.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter.  Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has the immediate need for an experienced Field Schedule Service Technician at our San Leandro, CA location.

SUMMARY

The Field Schedule Service Technician performs preventative maintenance to machines and components in the field used in heavy equipment industry customers.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Perform preventative maintenance on heavy equipment including changing oil and filters and service greasing.
• Replace, install, or repair Product Link units; may include software updates and files without calibration.
• Perform lubrication services including checking and filling fluid levels to O.E.M. specifications and refueling as requested and supplied by customer.
• Follow manufacturer and company service guidelines and procedures.
• Inspect equipment for external signs of potential component failure.
• Maintain service readiness of field lube truck including customer service fluid supplies.
• Operate overhead cranes, hoists, power tools and other shop equipment in a safe manner.
• Complete service reports, lube reports, timecards, and other related paperwork for all worked performed.
• Provide required tools as designated by company tool list.
• Maintain an acceptable driving record, adhering to all DOT requirements including keeping accurate logbooks, service hours and other records as required.
• Attend all training classes and profit center meetings as scheduled.
• Keep service truck clean and in good repair including inside of cab and back of truck.
• Keep service truck stocked with common parts needed to complete services.
• Complete DOT and mileage reports.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

OTHER JOB FUNCTIONS

• Works collaboratively in a team environment with a spirit of cooperation.  
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. 
• Respectfully takes direction from supervisor/manager.  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of 3 years of directly related experience in preventative maintenance and service repair of heavy equipment, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

CERTIFICATES, LICENSES, REGISTRATIONS

• Class A or B Commercial Driver’s License preferred; ability to obtain within 1 year required.
• Valid DOT medical card preferred; ability to obtain required.
• Must maintain a valid driver’s license and satisfactory driving record.

The pay rate for this position is: $40.45. We also offer a total compensation package in addition to base salary.

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