Universal Technician

Job Description:

Essential Duties and Responsibilities 

Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.   

Duties may include:  

• Be flexible in day to day operations. Not limited to one service department within the branch daily 

• Provide customers with respectful, professional, and friendly assistance with their pest control needs. 

• Identify pest problems and identify solutions to those problems  

• Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route  

• Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route  

• Computing basic math problems  

• The use of a variety of hand tools  

• Evaluate and identify conducive conditions and provide detailed reports  

• Establish effective working relationships with a variety of customers, both internal and external  

• Use of handheld computerized equipment to manage service calls and documents  

• Provide customers with general information about our various services  

• Conduct service calls as needed  

• Problem solving and/or complaint resolution  

• Performs other duties as assigned  

• Perform services inside attics and crawl spaces as needed 

• Operate and maintain company vehicle in a safe and respectful manner. 

• Take an individual interest in the overall success, well-being, and improvement of Turner Pest Control. 

Ideal candidates will:  

• Enjoy working outdoors in varying weather conditions  

• Not have a fear of bugs, snakes, rodents, etc.  

• Be able to withstand long periods of squatting, standing and walking; including the ability to climb, balance, stoop, kneel, crouch, and/or crawl  

• Be able to carry a 50lb pack on their back  

• Wear personal protective equipment (PPE) which includes an OSHA compliant respirator in some cases.  

• Safe use of portable ladders within the manufacturer's specifications and OSHA regulations 

• Have excellent listening and communication skills  

• Be competent with the use of new technology  

• Be organized and able to manage their own daily route  

Qualifications and Education Requirements 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers 

• High School diploma or GED required 

Required Skills 

• Must be at least 18 years old  

• No experience required, training will be provided  

• High School Diploma or equivalent  

• Ability to work independently, manage route-based work, and provide exceptional customer service.  

​​Preferred Skills​ 

• Experience Working Outdoors  

• Customer Service Experience  

• Excellent Listening and Communication Skills  

• Relationship Building and People Skills  

• Problem Solving Skills  

Supervisory Responsibility:  
This position has no direct supervisory responsibilities.  

Position Type:  
This is a full-time position.  Some Saturdays may be required.  

Travel:  
Local daily travel within the assigned territory.