Commercial Lines Producer

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Position Summary:  The Commercial Lines Producer will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit commercial prospects, and implement creative solutions and revenue generating plans.

Job Responsibilities:

• Primarily generate Commercial Lines leads and sales for the company. 
   
• Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business.

• Contribute to brokerage revenue goals by promoting and selling insurance products and services

• Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence

• Assess client needs and provide advice on appropriate coverage levels and products.
   
• Calculate premiums, assess risks and prepare documentation for clients.
   
• Respond to telephone calls and correspondence from existing or potential customers in a timely manner

• Provide a potential customer with the appropriate products in accordance with the company's underwriting rules and procedures in order to avoid risks and maintain a profitable book of business.
   
• Provide additional product offerings to existing customers in order to increase sales opportunities and meet customer needs.
   
• Respond to customer complaints and resolve matters in a satisfactory manner.
   
• Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files.
   
• Keep up to date on all products and services offered by the brokerage.
   
• Attend industry training programs as necessary.

Qualifications:

Education – Bachelor’s Degree or equivalent experience.

Required Job Skills

• Advanced knowledge of Microsoft Office Suite and understanding of social media platforms.

• Proven experience selling.

• Strong customer service skills and communication skills (both verbal and written).

• Valid driver's license and reliable vehicle.

Compensation: The base salary range for this role is $60,000-$80,000 [annually/hourly].  Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.