Your First Office Job Starts Here

LOCATION: On-site in Pontiac, MI 

SCHEDULE: Full-time, Monday–Friday, 8-hour shift with a 1-hour lunch break

Ready to make the switch into an office job? This entry-level opportunity is for people who are ready to turn the skills they've built in retail, hospitality, food service, delivery services, warehouse operations or another fast-paced environment into a long-term career. No office experience is required. We'll provide paid training, ongoing support and opportunities to grow every step of the way.

CAREER GROWTH OPPORTUNITIES 

• Guaranteed pay increases every 6 months during your first 3 years 

• Promotion opportunities available as early as 6 to 9 months based on performance 

• Eligibility to explore new roles across the company after 9 months in current position 

This position is not eligible for employer-sponsored work authorization, either now or in the future. Applicants must be authorized to work in the United States without employer sponsorship.

WHAT YOU WILL BE DOING

• Provide professional phone service to clients and internal teams 

• Enter, review and organize loan information and documents within our systems 

• Meet daily quality and production goals 

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High school diploma or equivalent 

• Comfortable using technology and learning new software 

• Strong communication 

• Attention to detail 

• Positive, learning-focused attitude 

Nice to Have Qualifications:

• 1+ year of experience in a fast-paced customer service environment such as retail, hospitality, food service, delivery services or warehouse operations  

• Previous experience with Microsoft 365 tools such as Outlook, Teams, Excel or Word 

THE PLACE & THE PERKS

ABOUT UWM 

As the #1 mortgage lender in the nation, UWM's mission is to help more people achieve homeownership. We do so by making the mortgage process faster, cheaper and easier by empowering independent mortgage brokers with exceptional client service and innovative solutions that help them succeed.  

BENEFITS & PERKS 

• Paid training 

• 96 hours of PTO your first year 

• Paid holidays 

• Health, dental and vision insurance 

• 401(k) with employer match 

• Flexible Spending Account (FSA) & Health Savings Account (HSA) 

• Free 24/7, on-site gym 

• Free fruit, coffee and soft drinks 

See all our benefits and perks available to team members here.  

DISCLAIMER