Support Crew Intern | Part-Time | Dr. Phillips Center for the Performing Arts

Support Crew Intern | Part-Time | Dr. Phillips Center for the Performing Arts

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

Successful candidates enjoy working in a fast-paced environment, are comfortable performing physical tasks, and are willing to jump in wherever support is needed. This role requires a positive attitude, strong teamwork skills, and a commitment to delivering exceptional service while helping create memorable holiday experiences for our guests.

Learning Opportunities

Support Crew Intern members will gain exposure to:

• Event Operations and Logistics
• Guest Experience Management
• Food and Beverage Operations
• Entertainment and Attraction Management
• Team Leadership and Supervisory Practices
• Hospitality Service Standards
• Event Safety and Risk Management
• Problem-Solving in a Live Event Environment

Key Learnings:

• Event Setup and Breakdown: You will learn exactly how a major holiday festival is built from the ground up and packed away.
• Fast-Paced Food & Beverage Skills: You will get hands-on experience working behind the scenes at busy bars and food stations during peak hours.
• Customer Service Standards: You will discover how to keep event areas clean and organized to make sure guests have a great experience.
• Teamwork and Flexibility: You will learn how to think on your feet, solve quick problems, and work with a team when plans change fast.
• Venue Safety and Operations: You will understand how to safely move equipment, manage inventory, and run an event without any accidents.

This role pays an hourly rate of $18.00.

This role is expected to last from November 9, 2026, and will end on January 14, 2027. 

This position will remain open until December 18, 2026. 

About the Venue

The Dr. Phillips Frontyard Holiday Festival is one of Central Florida's most beloved seasonal celebrations, transforming the outdoor Frontyard of the Dr. Phillips Center for the Performing Arts into a festive holiday destination for guests of all ages. Featuring sparkling lights, live entertainment, family-friendly activities, seasonal treats, and unforgettable holiday experiences, the festival brings the community together to celebrate the magic of the season.

Our team is passionate about creating exceptional guest experiences and memorable moments for thousands of visitors throughout the holiday season. We are looking for enthusiastic, customer-focused individuals who thrive in a fast-paced, energetic environment and enjoy being part of a team dedicated to spreading holiday cheer. Whether assisting guests, supporting event operations, or helping bring festive attractions to life, every team member plays an important role in making the festival a joyful and welcoming experience for all.

Join us this holiday season and help create cherished memories that will last a lifetime.

Responsibilities

• Support bartenders and food service staff by stocking and replenishing supplies.
• Maintain clean, organized, and guest-ready service areas.
• Assist with event setup, breakdown, and daily operational needs.
• Transport inventory, equipment, and materials throughout the venue.
• Support supervisors with various operational and logistical tasks.
• Help maintain safety, cleanliness, and festival standards.
• Provide friendly and professional support to guests and team members.
• Adapt to changing priorities and assist in multiple areas as needed.

Qualifications

• Must be actively enrolled in an accredited institution, such as a trade school, community college, or undergraduate/graduate program.
• Past bar or restaurant experience preferred but not required.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, businesslike, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to product inventory.
• Must be able to work in an outdoor festival environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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