Operations Supervisor | Part-Time | Gaillard Center

Operations Supervisor | Part-Time | Gaillard Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

The Operations Supervisor supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.

This role pays an hourly rate of $24.00 - $28.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 27, 2026.

Responsibilities

• Assume supervisor responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
• Provide staff training for all employees and temporary workers.
• Ensure staff is working safely and are aware of proper safety guidelines.
• Responsible for understanding, complying with, and execute parameters of Collective Bargaining Agreement.
• Lead/coordinate staff training and safety programs.
• Assist with mentoring/coaching team members to correct deficiencies.
• Assist and lead planning, coordinating, and review of work plans for facility operations.
• Review and understand event documents to forecast staffing and equipment needs for all Arena & Convention events.
• Coordinate facility arrangements with concessionaires and AV.
• Supervise and monitor changeover and housekeeping crews; provide team support as required.
• Schedule appropriate changeover and housekeeping crews for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
• Maintains departmental equipment; notifies Operations Manager when repairs are needed.
• Provide excellent customer service to internal and external clients to provide a positive employee climate.

Qualifications

• 1-2 years’ experience working in a supervisory capacity in a food & beverage environment. Ability to supervise the work of others.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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