Human Resources Generalist

Employment Status: Full-Time

Work Environment: Multi-State / Multi-Site Behavioral Health Center

Reports To: Director of Human Resources

Department: Human Resources

About Boca Recovery Center

Boca Recovery Center is a behavioral health organization committed to providing high-quality treatment and support services. Our Human Resources team partners closely with clinical, operational, and administrative leaders to support a compliant, professional, responsive, and employee-centered workplace across multiple locations and jurisdictions.

Position Summary

The Human Resources Generalist reports directly to the Director of Human Resources.

The Human Resources Generalist is responsible for supporting the consistent application of sound human resources practices across a fast-paced, multi-state behavioral health organization. This position requires a highly adaptable, self-directed HR professional who can pivot rapidly as business, employee, compliance, and operational needs change.

The HR Generalist will provide hands-on support in employee relations, HRIS administration, payroll and timekeeping, recruitment, onboarding, leave administration, performance management, policy administration, compliance, investigations, and employee records. The successful candidate must be comfortable working independently with minimal supervision, exercising sound judgment, maintaining confidentiality, and knowing when matters require escalation to Human Resources leadership.

Responsibilities

• Serve as a day-to-day HR resource for employees and managers regarding workplace policies, procedures, employee relations, and general HR questions.
• Support employee relations matters, including attendance, performance concerns, corrective action, workplace complaints, and policy violations.
• Conduct or assist with workplace investigations, including gathering statements, reviewing documentation, identifying inconsistencies, preparing summaries, and maintaining confidential records.
• Partner with managers on coaching, performance improvement plans, corrective action, and employee documentation.
• Support compliance with applicable federal, state, and local labor and employment laws across multiple jurisdictions.
• Maintain working knowledge of FLSA, FMLA, ADA, Title VII, PWFA, USERRA, workers' compensation, wage-and-hour requirements, paid leave, final-pay requirements, employee classification, and recordkeeping obligations.
• Monitor changes in employment law and assist with updates to policies, procedures, forms, and HR practices.
• Support HR requirements within behavioral health, mental health, substance use disorder treatment, residential, outpatient, and other regulated healthcare environments.
• Assist with credentialing, background screening, required training, licensing documentation, personnel-file requirements, and workforce compliance.
• Perform day-to-day HRIS administration and maintain accurate employee records.
• Use Paycom and Paychex for HR, payroll, timekeeping, reporting, employee changes, and related processes.
• Process new hires, terminations, transfers, compensation changes, position changes, supervisor changes, and employee status updates.
• Review payroll and timekeeping information for accuracy and assist with resolving discrepancies.
• Support recruiting, job postings, candidate screening, interview coordination, offers, and onboarding as needed.
• Ensure completion of required pre-employment and new-hire documentation, including Form I-9 requirements.
• Assist with administration and tracking of FMLA, state leave, company leave, and workplace accommodation processes.
• Maintain confidential leave, accommodation, corrective action, investigation, and employee records.
• Support unemployment claims, workers' compensation administration, benefits questions, audits, and regulatory documentation requests.
• Generate HR reports and maintain HR trackers, compliance logs, and employee documentation.
• Rapidly shift between priorities and urgent HR needs while maintaining accuracy, professionalism, responsiveness, and follow-through.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field; equivalent relevant experience may be considered.
• Human Resources experience in behavioral health, substance use disorder treatment, mental health, residential treatment, healthcare, or another highly regulated environment.
• Experience supporting multiple facilities, business entities, EINs, or operating locations.
• Experience conducting workplace investigations and supporting corrective action and performance management.
• Experience with payroll, timekeeping, leave administration, compliance audits, and multi-state policy administration.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred but not required.

Key Competencies

• Confidentiality
• Sense of urgency
• Sound judgment
• Critical thinking and problem solving
• Adaptability and agility
• Independent work and initiative
• Multi-state HR compliance
• Employee relations
• HRIS and payroll systems
• Organization and prioritization
• Professional communication
• Accountability and follow-through
• Collaborative partnership

Work Environment

This position operates onsite for 5 days in a dynamic behavioral healthcare environment, however seated in a business off not in the clinical setting.  Where priorities may change throughout the day. The HR Generalist must be comfortable transitioning quickly between employee relations matters, investigations, recruiting, payroll and timekeeping issues, compliance questions, onboarding, leave administration, documentation, and other HR responsibilities. Occasional travel between company locations may be required.

Equal Employment Opportunity

Boca Recovery Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment based on any characteristic protected by applicable federal, state, or local law. Reasonable accommodations will be provided to qualified individuals with disabilities and for sincerely held religious beliefs and practices as required by applicable law.

Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. Responsibilities may be modified, added, or reassigned based on organizational needs, operational requirements, and applicable law.

At-Will Employment

Employment with Boca Recovery Center is at will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.

Nothing in this job description, Company policy, handbook, practice, or communication should be interpreted as creating a contract of employment or guaranteeing employment for any specific period.

No manager, supervisor, or representative of the Company has authority to enter into an agreement for employment for a specified period or to alter the at-will employment relationship unless such agreement is in writing and signed by an authorized Company representative.

Requirements

• Minimum of 2 years of progressively responsible Human Resources experience.
• Experience supporting employees across multiple states or jurisdictions.
• Strong working knowledge of federal, state, and local labor and employment laws
• Hands-on proficiency with Paycom.
• Hands-on proficiency with Paychex.
• Proficiency with Google Workspace, including Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar, and Google Meet.
• Proficiency with Microsoft 365, including Word, Excel, Outlook, PowerPoint, and Teams.
• Experience with HRIS, payroll, timekeeping, ATS, and electronic employee-record systems.
• Strong employee relations, documentation, investigation, and compliance skills.
• Ability to work independently with minimal supervision and without continuous direction or management.
• Demonstrated initiative and accountability, with the ability to identify issues, determine appropriate next steps, and follow assignments through to completion.
• Ability to manage competing priorities, meet deadlines, and remain productive in a rapidly changing environment.
• Sound judgment and ability to recognize when a matter should be escalated to HR leadership.
• Strong written and verbal communication skills.
• Excellent attention to detail, organization, confidentiality, and follow-through.

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

• Health Insurance
• Retirement Plans
• Disability Coverage
• Paid Time Off
• Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.