HR Administrator - Craft Operations (Off-Site)

HR Administrator - Craft Operations (Off-Site)

Play an integral role in supporting the people, processes, and administrative activities that keep large project and craft workforces operating efficiently. As an HR Administrator - Craft Operations (Off-Site), you will serve as a key employee-services resource, supporting current and former employees while helping ensure onboarding, personnel transactions, employee records, compliance activities, and workforce administration processes are handled accurately, confidentially, and efficiently.

This role plays an important part in the employee experience by serving as a trusted point of contact for employee inquiries, onboarding support, personnel transactions, employment verification requests, unemployment claims, requisitions, and other People Operations activities. Your attention to detail, customer service mindset, and commitment to accuracy will directly support workforce readiness, employee satisfaction, operational efficiency, and compliance with company requirements.

While this position is primarily office-based, it supports project, operational, and construction organizations across a dynamic project-based workforce environment.

Purpose of the role

The HR Administrator - Craft Operations (Off-Site) is responsible for providing administrative and employee-services support to current and former employees while supporting a wide range of workforce administration, onboarding, records management, compliance, and employee transaction activities.

Working closely with employees, project leadership, Talent Acquisition, Payroll, Benefits, People Operations, and other support functions, you will coordinate employee transactions and workforce administration activities while ensuring all information is handled accurately, professionally, and confidentially.

This role serves as a critical link between employees and internal support organizations and helps ensure employee-service requests are addressed effectively while maintaining compliance with company policies, recordkeeping requirements, and applicable regulations.

You will be responsible for

Employee Services and Administrative Support

• Serving as a primary administrative point of contact for current and former employees and responding to routine employee-service inquiries.
• Processing Electrical Hours Requests and preparing Electrical License Reports.
• Managing employment verification requests and supporting employee requests related to benefits, Medicaid forms, and employment documentation.
• Managing Service Desk requests, tracking open tickets, coordinating follow-up activities, and communicating resolution status to employees and stakeholders.
• Supporting employee inquiries related to payroll processes, including W-2 questions and reprint requests in collaboration with Payroll teams.
• Delivering responsive, professional, and customer-focused support to employees and project teams.

Onboarding and Work Authorization

• Supporting new-hire onboarding activities and assisting employees throughout the onboarding process.
• Monitoring onboarding completion status and coordinating follow-up on outstanding requirements.
• Assisting candidates, new hires, and rehires with Taleo password resets and onboarding-related access requests.
• Processing Form I-9 documentation and employment authorization verification through HireRight.
• Conducting work authorization audits and identifying incomplete, inconsistent, or missing records for resolution.
• Assisting employees with ADP password resets and directing more complex system issues to appropriate support teams.
• Supporting compliance with work authorization and employment eligibility requirements.

Employee Records and Personnel Transactions

• Maintaining and updating employee records, including address changes, contact information updates, and other personnel data.
• Coordinating employee transfers and supporting project-related workforce movements.
• Processing employee rate changes and maintaining appropriate supporting documentation.
• Reviewing personnel transactions for completeness, accuracy, and compliance prior to processing.
• Maintaining confidential employee records in accordance with company policies and record retention requirements.
• Supporting workforce data integrity through auditing, verification, and reconciliation activities.

Requisitions, Claims, and Separations

• Creating and managing requisitions while coordinating updates with Talent Acquisition and project stakeholders.
• Monitoring requisition status and supporting recruiting and workforce planning activities.
• Managing unemployment claims and providing required employment information and supporting documentation.
• Processing employee separations and coordinating activities with People Operations, Payroll, project leadership, and support teams.
• Maintaining complete and accurate documentation related to requisitions, unemployment claims, employee separations, and workforce transactions.

Compliance, Confidentiality, and Reporting

• Maintaining employee records and personnel documentation in a manner that supports audit readiness and compliance requirements.
• Performing data entry, document uploads, reconciliation activities, audits, filing, tracking, and reporting duties.
• Protecting personal, employment, payroll, and confidential employee information.
• Ensuring compliance with applicable policies, procedures, record-retention requirements, data privacy standards, and work authorization requirements.
• Escalating exceptions, discrepancies, compliance concerns, or complex requests to the appropriate support teams.
• Supporting reporting and workforce data requests as required.
• Contributing to process improvement initiatives that enhance efficiency, accuracy, compliance, and employee service delivery.
• Performing other duties appropriate to the scope and level of the role.

About us 

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. 

#LI-JS4