2027 Internship - Special Missions - Aftermarket

Why This Internship

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

TAPD Special Missions Intern will learn through analysis of Special Missions activities how to assist and administer customer account(s) in support of special mission aircraft including documentation and disposition of any applicable orders, warranties, programs, and contracts.

JOB RESPONSIBILITIES:

• Work with a cross-functional team to manage a portfolio of customer accounts, ensuring timely support and resolution of customer issues.
• Provide support to Special Missions Program in facilitating customer inquiries as it pertains to spare parts orders and programs information for special missions requirements and aircraft types.
• Support communications with Textron Aviation Parts Department in matters that implicate customer’s account status, invoicing, or outstanding payments.
• Assist in fact-finding, coordination, and submission of special adjustment requests.
• Learn how to organize customer data and prepare special reports required by management concerning warranty, sales, and claims.
• Assist with order entry and the collection, storage, availability and reporting of claim and sales data.
• Special assignments and additional duties as required.