2027 Internship - Sales (CRM Business Analyst)

Why This Internship

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY: 
 

The CRM Business Analyst Intern will work as part of the skilled and passionate Textron Aviation CRM Team delivering business solutions that enable the global sales, support, and marketing teams. At Textron Aviation, we put people at the heart of everything that we do, and our team leverages the Salesforce platform to create an exceptional customer and employee experience. The position’s primary role will be to leverage Salesforce to solve business problems through database design and automation tools. 

JOB RESPONSIBILITIES: 

• Work on project teams to enhance existing Salesforce functionality, deliver new features, and improve user experience. 
• Automate business processes using either the Salesforce UI or code. 
• Build applications on the Salesforce platform using database design best practices and automation tools. 
• Develop reports and dashboards in Salesforce to support business objectives. 
• Document business processes through process mapping.
• Build, test, and deploy code within the Salesforce platform.
• Collaborate with other developers for brainstorming and writing code.