Public Safety Dispatcher - University Police Department

• High school diploma or GED 
• Experience involving:
  • Dealing with the public in a high stress environment.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, & Abilities

• Advanced knowledge of computer system applications, real time control systems, radio communications     
• Ability to read and comprehend technical documents, such as laws, ordinances, procedures, technical manuals, training            
  manuals, computer printouts and police reports.
• Ability to type.
• Demonstrated ability to effectively coordinate and dispatch safety equipment and personnel.
• Ability to cover all shifts and work extended hours if needed.
• Ability to focus on one task to the exclusion of others.
• Ability to prioritize and multitask.
• Excellent short term and long-term memory.
• Ability to speak clearly and concisely.
• Ability to hear and comprehend multiple communications at one time.
• Ability to make quick, sound decisions based on predetermined criteria and available information.
• Ability to handle stress and display coping skills.
• Demonstrated knowledge of standard radio and telephone communications practices, both transmission and reception.
• Ability to interpret verbal and written instructions.
• Knowledge of Federal Communications Commission (FCC) rules, regulations, procedures, and practices.
• Ability to accomplish tasks in a controlled environment under stressful conditions.
• Ability to read and interpret maps.
• Ability to develop and maintain cooperative working relationships with co-workers, customers, and other agencies.
• Ability to use multiple keyboards at one time with skill.
• Knowledge of operational policies and procedures.
• Knowledge of supervision and training practices.
• Care of radio, telephone, video, alarm, and computer equipment.
• Print and maintain accurate records via computer systems.
• Prepare written reports and trainee evaluations; recommend training methods for this position.
• Ability to monitor and successfully react to audible intrusion, fire, or trouble alarms throughout campus.
• Ability to maintain emotional control in critical situations.
• Ability to display organizational /administrative skills 
• Ability to sit continuously for long periods in a tobacco free environment with minimal breaks
• Ability to react immediately and precisely to sudden stimuli
• Ability to maintain composure when exposed to foul language, graphic photos or video of injuries and or death.