Lead Salon Coordinator

Overview

***Weekend availability is a MUST***

Hiring immediately for a Salon Coordinator in the beauty industry. Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We're looking for a phenomoal front of house salon coordinator to provide excellent customer service to our clients and to help our shop team run seamlessly. 

Salon Coordinator Benefits:

• Competitive compensation plan with potential to make between $12-$21/hour
  • Range = base pay rate is a range of $12-$14 based on experience + commission 
• Free monthly services
• Membership sales commission 
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Lead Salon Coordinator Role & Qualifications:

• Manages lead outreach and contacts perspective members
• Works with Marketing/Social Media Manager on best demonstrated practices for lead conversion strategies
• Customer service oriented with a focus on member retention
• Results oriented, metrics driven
• 1+ years of Sales experience preferred
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• MindBody/Booker software experience a plus

Responsibilities

❖ Lead client experience from check-in to check-out, ensuring Drybar standards areupheld.❖ Check clients in and out through Booker.❖ Maintain the highest degree of ethics when handling client payments and Stylisttips/commissions.❖ Troubleshoot any Booker issues and make changes to client profiles when needed.❖ Manage phones and ensure all voicemail messages are answered in a timely fashion.❖ Manage shop flow with guests and stylists schedules❖ Serve complimentary beverages to our clients ❖ Maintain shop cleanliness.❖ Restock retail displays and maintain display cleanliness.❖ Merchandising and inventory projects as assigned.❖ Provide exceptional service.❖ Maintain clear communication with shop management about overall shop operations.❖ Sell products, tools, gift cards, and memberships.❖ Maintain punctuality for all scheduled and picked-up shifts and come to work prepared.❖ Contribute to a positive shop atmosphere.❖ Attend any mandatory shop meetings.❖ Uphold Drybar’s 10 Core Values.❖ Side work and cleaning duties.❖ Other duties and projects as assigned.

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