Housekeeping - Rooms Inspector

Why us?

Sage Hospitality is set to hire an accomplished team member at Homewood Suites by HiltonWashington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property bybeing influential, driven, and ultimately committed to the continued growth and success of the hoteland community!

Nestled in the heart of DC’s fastest emerging neighborhood along the Anacostia River, HomewoodSuites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-suite Washington Navy Yard hotel is just footsteps away from the Washington National’s ballparkand is proud to be an official partner and passionate supporter of the Nationals. With many newrestaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests willfind it’s easy to ‘Be At Home’ during their stay. Featuring a modern glass façade and contemporarydécor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windowsand Washington Nationals memorabilia along with all the other amenities of the HomewoodSuites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-upbar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitoland the Washington Monument.

Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard

Job Overview

The Rooms Inspector ensures all guest rooms are cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities

• Supervise, and coach Room Attendants and Linen Runners.
• Supervise and inspect the cleaning of the guest rooms and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
• Requires supervisory skills.
• Ability to interpret reports
•  

Physical Demands

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to communicate with guests and staff
• Ability to inspect guest rooms and review reports
• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
•  No driving required.

Benefits

• Paid Time Off, sick time, and holidays

• Supplemental Pay, Tips

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $500

Salary