Technical Analyst (Network Engineer)

Overview

Responsibilities

What you will do:

• Monitors new developments in software/hardware marketplace. Identifies new products with potential benefit to W&SFG and conducts in-depth research and analysis of these products. Demonstrates the applicability of tools in real-world applications.
• Monitors emerging technology trends (mobile computing, imaging, client/server, data warehousing, object oriented design, etc.). Investigates their use in W&SFG and recommends adoption of new technologies/methodologies when appropriate.
• Assists other programmers in becoming productive with new tools and techniques, through formal training, one-on-one mentoring and problem-solving assistance.
• Provides “swat team” style support to development projects, by resolving problems of the most complex, technical nature. Ensures projects remain on track with very aggressive schedules.
• Develops standards/guidelines that influence implementation of new technologies throughout W&SFG development staff.
• Develops common, reusable code shared by developers throughout W&SFG.
• Engages in research, definition, design, development, testing, checkout and debugging of new systems, new technologies and/or major systems' improvements; frequently handles or directs projects, from research to implementation.
• Designs elements of new systems and major modifications with consideration for the elements of time, cost, controls and flexibility. Assures that programming and JCL are hardware efficient; utilizes all programming tools effectively. Directs walk-throughs and program inspections.
• Functions as a coordinator of activities within and between programming departments and/or between operating departments and programming departments.
• Provides high-level technical and application problem analysis.
• Evaluates and determines feasibility of proposed projects and evaluates new software packages in terms of costs, resources required, systems compatibility, etc., and makes recommendations.
• Provides training and/or advice to Programmers, Systems Managers, Department Management or Operating Department personnel on technical topics, systems definition and new productivity products.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree Or commensurate selection criteria experience. - Required
• Proven extensive programming experience in a system/application programmer role. Cite examples of multiple programming projects and technical programming skills. - Required
• Demonstrated experience effectively handling customers and providing excellent service. - Required
• Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. - Required
• Proven ability to provide both technical and application training and mentoring to other programming/technical staff. -
• Demonstrated ability to function on a project level, on application and technical projects, with little or no supervision. -
• Demonstrated adaptability when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Cite examples. -
• Demonstrated experience setting goals and successfully implementing and achieving goals. Cite examples of seeking to improve business and technical processes. -
• Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. Cite examples of good decision-making skills when dealing with multiple alternatives. -
• Must provide examples of working under multiple deadlines and minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction. -
• Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. -
• Working knowledge of word processing, spreadsheet and database applications. -
• Proven skills in working in all aspects of a mainframe/communications environment. -

Work Setting/Position Demands:

• Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
• Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
• Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
• Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
• Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Performs substantial movement of wrists, hands, and fingers for continuous computer work.
• Extended hours required during peak workloads or special projects/events.

Travel Requirements:

• None