Ultrasound Technician / Medical Assistant - Bilingual Spanish

Overview

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Bilingual Spanish Ultrasound Technician / Medical Assistant in Santa Ana, CA.

The Ultrasound Technician / Medical Assistant will provide ultrasounds for surgical and non-surgical patients up to 24 weeks gestation as well as supporting functions in the delivery of reproductive health care, primary care and surgical services.   Assist patients by providing testing, screening, education/counseling and assisting patients both pre and post-surgical procedure which is required for the provision of medical reproductive health care. Works alongside providers to ensure high quality, efficient delivery of care. Ability to triage patients, prepare exam rooms and assist the providers before, during, and after all medical procedures including surgical abortion services up to 24 weeks. Provide non-judgmental, empathetic care for patients.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. 
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

EDUCATION and/or EXPERIENCE:

• High school diploma or General Educational Development “GED” required.
• Certified Ultrasound Technician.
• Medical assistant certificate required.
• 2 yrs. experience in clinical setting desirable.
• Reproductive, managed/primary health care and/or abortion services experience desirable.

Other Requirements:

• Ability to work independently and as a team member.
• Ability to demonstrate mature judgment, initiative and critical thinking.
• Ability to relate to diverse communities.
• Must possess a warm, caring demeanor.
• Accuracy and attention to detail is essential.
• Ability to read and implement written instructions.
• Ability to physically assist a patient in distress.
• Surgical services require the ability to physically transport patient from procedure to recovery room.
• Maintain professional demeanor at all times.
• Able to work flexible hours and locations within PPOSBC as required.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.

Responsibilities

Essential Functions:  Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.

• Independently perform the following Ultrasound Technician functions:
  • follow guidelines of ultrasound documentation and quality standards as set forth in agency protocols.
  • perform ultrasound per abortion protocol up to 24 weeks.
  • provide accurate sizing and dating of pregnancy.
  • recognize and communicate ultrasound findings that can affect the provision of services.
  • provide intraoperative ultrasound at the discretion of the surgeon including, but not limited to:
    • Locating IUD’s for removal and verifying placement
    • Intraoperative guidance during pregnancy termination.
    • Ultrasound guidance for intramniotic digoxin administration.
• Independently perform and/or coordinate the following back-office functions:
  • handle difficult counseling situations with clients on such subjects as rape, STIs, and late abortion.
  • perform basic lab work (Hgb, pregnancy tests, urine dipsticks).
  • process specimens for outside lab test.
  • obtain vital signs (blood pressure, height, weight, etc.).
  • clean and sterilize equipment, stock exam rooms.
  • assist Nurses and Clinicians, as needed.
  • MA only patient visits and options counseling for pregnancy test visits.
  • obtain medical history, interview, counsel and educate clients ensuring informed consent.
  • perform options and abortion education, makes appointments/refers for follow-up medical services.
• Independently perform and/or coordinate the following surgical center back office functions:
  • perform a variety of tasks in the laboratory including but not limited to analyzing products of conception checks up to 24 weeks, testing and screening for Hgb, and pregnancy, package specimens for outside lab testing, record lab results, and triage abnormal results.
  • prepare and stock exam/procedure rooms including cleaning and sterilize equipment.
  • assist Doctors during procedures providing ultrasound guidance and assistance for Laminaria and Digoxin administration to patients up to 24 weeks.
  • provide patient care by: Pre-procedure: connecting to EKG, B/P, pulse oximeter; Post-procedure: transporting to recovery room, wiping and cleaning bodily fluids, and translating medical providers instructions ensuring the patient understands post procedure care.
  • effectively interview and handle difficult counseling situations including the subjects of rape, STIs, and late abortions, while ensuring informed consent.
  • educate and counsel patients on the provision of medical reproductive health care including, contraceptives, emergency contraception, abortions to patients up to 24 weeks.
• Comply with infection control, safety and emergency guidelines.
• Schedule appointments for and assist/support the clinical staff in family planning including but not limited to contraceptives and abortion services.
• Work to ensure client satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
• Prepare center for opening and secure for closing, as required.

CORE COMPETENCIES – WE CARE:

• Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service.  Handles problems quickly and efficiently.  Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
• Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others’ voices, creating spaces for honest conversation, and listening without judgment.  Values and uplifts our collective diversity within in our agency.
• Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality.  Follows all policies and laws that protect private & privileged information.
• Accessible: Is available and approachable to others, open-minded, fair and non-defensive.  Appreciates constructive feedback and is a team player.  Demonstrates good listening skills.
• Respectful:  Values diversity and treats everyone with dignity and courtesy.  Dependable and courteous of other people’s time and commitments.
• Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning.  Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

Disclosures

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