Field Service Technician – Heavy Equipment

Overview

Take Your Skills on the Road—With the Support Behind You

Location: Richmond, VTPay: $37.89–$47.49/hour (based on experience)Schedule: Full-time | Union Position

Why Experienced Technicians Choose Milton CAT

Let’s be honest—you have options. The difference is finding a place where you can work independently, stay supported, and build a long-term career. That’s where Milton CAT stands out:

• Industry-Leading Training & Growth
  • 6 dedicated full-time trainers
  • Ongoing hands-on and classroom development
  • Stay current with CAT technology, diagnostics and systems
  • Clear paths to advance and specialize
• Work with the Best Equipment & Brand
  • Caterpillar—the gold standard in heavy equipment
  • Work on advanced machines across different job sites
  • A company consistently ranked among top CAT dealers
• Independence in the Field—With Full Support
  • Take ownership of your day working at customer sites
  • Well-equipped service truck and tools
  • Strong backing from service managers, supervisors, parts and the shop
• A Team Behind You
  • You may work independently —but never alone
  • Experienced team ready to support when needed
  • Collaboration across departments to keep you moving
• A Place People Stay
  • Long-tenured workforce
  • Privately held, stable and growing since 1960
  • Steady, year-round work you can count on

Responsibilities

What You’ll Do

As a Field Technician in our Earthmoving Division, you’ll bring your expertise directly to the customer:

• Diagnose and troubleshoot equipment on-site
• Repair engines, hydraulics, electrical, and mechanical systems
• Perform maintenance, rebuilds, and component overhauls
• Inspect equipment and complete service reports
• Operate independently while managing your service calls
• Stay current with evolving tools and technology
• Maintain a strong focus on safety and customer satisfaction

Qualifications

What You Bring

• 3+ years of heavy equipment or diesel technician experience
• Strong knowledge of engines, hydraulics, electrical, and drivetrains
• Proven diagnostic and troubleshooting ability in the field
• Ability to work independently and manage your workload
• Basic computer skills (service systems & documentation)
• Valid driver’s license with a clean driving record
• Ability to operate a service truck and travel to job sites
• Your own tools
• Safety-first mindset and strong work ethic

(CDL, CAT experience, or technical degree are a plus)

What You Get

• Competitive Compensation
  • $37.89–$47.49/hour (experience-based)
  • Annual boot & tool allowance
• Comprehensive Benefits
  • Medical, dental, and vision insurance
  • Paid time off + paid holidays
  • 401(k) with strong retirement options
  • Life & disability insurance
  • Flexible spending accounts
• Career Development
  • Paid training from day one
  • Tuition reimbursement (after 1 year)
  • Long-term career growth opportunities
• Additional Perks
  • Safety and wellness programs
  • Employee referral bonuses
  • Stable, year-round work

Who Thrives Here

• Technicians who enjoy working independently in the field
• Problem-solvers who can diagnose and fix issues on-site
• Professionals who take ownership of their workday
• Team players who value support when they need it
• Individuals looking for a career—not just the next job

About Milton CAT

Milton CAT is the exclusive Caterpillar dealer across the Northeast, supporting construction, power generation, and industrial customers. With 1,600+ employees across 16 locations, we combine the strength of a global brand with the culture of a family-driven company

Ready to Build Something Long-Term?

Apply today and see why so many technicians don’t just join Milton CAT—they stay.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online.  A background check and drug testing are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace.  We encourage applications from individuals with disabilities, minorities, veterans, and women.  Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status.  We base all employment decisions to further this principle of equal employment opportunity.  VEVRAA Federal Contractor.  EEO/AA employer.