Division Director, Hospital Division

Position Title

Job Description Summary

Division Director, Hospital Division

VHC Health – Arlington, Virginia Full-Time | Main Hospital Campus

VHC Health is looking for a who is a healthcare operations and business development leader with extensive experience driving physician practice growth, service line development, operational transformation, and strategic planning within the organization. A Division Director with works closely with physicians and executive leadership to develop high-performing clinical programs, optimize financial and operational performance, improve patient access, and implement scalable growth strategies across multi-site healthcare networks. We are looking for a leader experienced in physician engagement, practice acquisitions, budget management, performance improvement, and leading multidisciplinary teams through organizational growth and change initiatives.

Why VHC Health

VHC Health is a nationally recognized, independent health system known for clinical excellence, innovation, physician engagement, and exceptional patient outcomes.

Highlights include:

· Ranked among the top hospitals in Virginia and the Washington, DC metropolitan region by U.S. News & World Report

· Multiple “A” Hospital Safety Grades from The Leapfrog Group

· CMS 5-Star Overall Hospital Quality Rating

· Magnet® designation for nursing excellence

· Accredited with Commendation by the American College of Surgeons Commission on Cancer (CoC)

· Independent health system with strong physician leadership and administrative support

· Modern ambulatory and inpatient oncology infrastructure with continued investment in cancer services

· Located in Arlington, Virginia — consistently ranked among the best places to live in the United States with immediate access to Washington, DC

· At VHC Health, physician leaders have the opportunity to meaningfully influence strategy, operations, quality, and growth while practicing in a collaborative and highly respected clinical environment.

Position Overview

This Division administrative leader partners with the Division physician leader to form a Dyad Leadership Model in which co-planning, co-decision-making, and execution is required. The administrative Divisional leadership role is responsible for strategy development, planning, execution, and performance of the Division and its associated Service Lines. The primary focus is on building high-performing Service Lines within the Division that

include; growth, high-quality care, exceptional patient experience, frictionless access, strong production and financial performance, and solid network integrity. Significant focus will be placed on service line strategy, planning, development, provider and staff engagement and integration, communication, and optimization and transformation of key performance indicators. Alignment of the physician services enterprise with VHC Health’s mission, vision and anchors is critical. Service lines in this Division include Hospitalists, Behavioral Health, Wound Care, Trauma Surgery, Infectious Diseases and Palliative Care.

Position Responsibilities

1. Responsible for the direction, planning, execution, and oversight with a focus on growth and development, optimization of the various Service Lines within the Division. The ultimate goal of the Director is growth, development, optimization and, transformation of the various Service Lines and practices, to desired performance as measured by, key performance metrics and compared to internal and national benchmarks. Effectively translating strategy into operating plans that achieve our desired objectives is critical.

2. Along with their Dyad physician partners/leaders, other administrative leaders, and the Practice Managers, the Director is responsible for engaging and integrating physicians, APPs, direct reports and clinic support staff in the building, and maintaining of high-performing teams. Facilitating and supporting the desired culture of VHC Health.

3. Responsible for physician and APP hiring, engagement, compensation, quality, patient experience, access and production expectations and reconciliation. Also responsible for communicating the various Service Line strategy, performance, benchmarks, initiatives, and plans, and the increased utilization of services within VHC Health and its aligned partners. Handles all separations, both voluntary and involuntary of physicians, APPs and direct reports.

4. Focus on planning and executing to optimize, and transform clinical and business operational efficiency, effectiveness, cost containment and high-quality patient care. Institute for Health Improvement’s (IHI) Quadruple Aim is the desired objective.

5. Takes ownership in the planning, development, and participation of the operating and capital budgets, financial forecasting, and is responsible for the overall financial performance of the Division, its associated Service Lines and their individual practices.

6. Participates in the Physician(s)/Practice Acquisition team with other leaders on the VHC executive team and Physician Group (PG) leadership. Participates in strategy development, analysis and feasibility, proposal development and contract negotiations. Also, the transition of any independent physician/practice into the VHC PG employment model. Along with their Dyad partner and other leaders within VHC and the PG, plans and coordinates the on-boarding and off-boarding process for physicians, and APPs.

7. Provides mentorship, training/education, and support with the objective of the professional growth and development of all direct reports. Supports all efforts to standardize job title/role competences, training and development.

8. Responsible to participate in new office/facility design, planning and management in association with other leaders within VHC Health and the PG.

9. Working collaboratively with other physician group leaders (Strategic and Business Operations and Clinical Operations) who are responsible for working in partnership with the various Division Directors to advance the goals and objectives of the organization and various Service Lines.

10. Participates in various VHC Health and PG Councils and Committees, as either a PG leader sponsor or participant. Also, represents the organization and interacts with various community stakeholders, affiliated entities, community-based physician practices, regulatory agencies, insurance carriers, and other professional groups as required.

Qualifications

· Master’s degree in health or business administration, preferred

· In exchange for Master’s degree, a Bachelor’s degree with 10 years of progressive practice management experience to include; financial, human resource and operational management, and a sound understanding of ambulatory care

· Lean/six sigma training (Green belt preferred); Process improvement experience preferred

· Certifications valued: CMPE or FACHE or Lean Six Sigma

· Minimum of 7 years of progressive physician practice management or related health care management

· Strong understanding and experience working in a matrix organization and leading by influence

· Excellent communication, good judgement and strong decision-making skills, build relationships and ability to create engagement

· Proven ability to perform strategic planning, risk and opportunity assessments, and implement successfully

· Ability to write a business plan, perform a SWOT analysis and understand financial statements and develop proforma’s

· Expert understanding of operations, transformation and change management with a proven record of demonstrating success

Expert understanding of process optimization, and redesign with the ability to develop performance management and benchmarking to support best practices

Position Highlights

· Partnered directly with neurosurgeons, practice administrators, and executive leadership across more than 70 physician practices to drive service line growth, operational optimization, and practice performance.

· Built and implemented practice onboarding, workflow redesign, technology integration, coding, billing, reimbursement, and reporting programs that enabled sustainable clinical and financial growth.

· Developed strategic business plans, market assessments, financial pro formas, reimbursement models, and growth initiatives supporting new service line expansion and performance improvement.

· Led multidisciplinary clinical and operational teams, managing staffing, recruitment, training, engagement, performance management, and budget planning across a national organization.

· Created KPI, benchmarking, and ROI reporting systems that informed executive decision-making, resource allocation, growth planning, and Board-level strategy discussions.

· Directed operational improvement initiatives focused on workflow efficiency, patient access, provider productivity, revenue optimization, and overall practice performance.

· Participated in physician practice partnership, acquisition, and integration activities, including due diligence, financial analysis, contract development, transition planning, and onboarding.

· Managed annual operating budgets, forecasting, capacity planning, and growth strategies while maintaining accountability for organizational performance metrics.

· Collaborated cross-functionally with clinical, operational, financial, legal, and executive stakeholders to achieve strategic objectives and organizational alignment.

· Presented strategic recommendations, growth opportunities, operational performance updates, and investment analyses to senior leadership and Board members.

· Demonstrated expertise in change management, physician alignment, process redesign, performance benchmarking, and practice transformation initiatives.

· Strong background in building physician-centric programs that improve quality, patient experience, access, operational efficiency, and financial performance consistent with high-performing healthcare organizations.

Compensation & Benefits

· Competitive compensation

· Comprehensive medical benefits

· Retirement plan options

Job Description

Purpose & Scope: 

This Division administrative leader partners with the Division physician leader to form a Dyad Leadership Model in which co-planning, co-decision-making, and execution is required.  The administrative Divisional leadership role is responsible for strategy development, planning, execution, and performance of the Division and its associated Service Lines.  The primary focus is on building high-performing Service Lines within the Division that include; growth, high-quality care, exceptional patient experience, frictionless access, strong production and financial performance, and solid network integrity.  Significant focus will be placed on service line strategy, planning, development, provider and staff engagement and integration, communication, and optimization and transformation of key performance indicators.  Alignment of the physician services enterprise with VHC Health’s mission, vision and anchors is critical. 

Education: 

Master's degree in health or business administration preferred; or,

Bachelor's degree required; and

10 years of experience practice management experience to include; financial, human resource and operational management, and a sound understanding of ambulatory care 

Experience: 

• Minimum of 7 years of progressive physician practice management or related health care management 

• Strong understanding and experience working in a matrix organization and leading by influence 

• Excellent communication, good judgement and strong decision-making skills, build relationships and ability to create engagement  

• Proven ability to perform strategic planning, risk and opportunity assessments, and implement successfully 

• Ability to write a business plan, perform a SWOT analysis and understand financial statements and develop proforma’s  

• Expert understanding of operations, transformation and change management with a proven record of demonstrating success 

• Expert understanding of process optimization, and redesign with the ability to develop performance management and benchmarking to support best practices 

Certification/Licensure: 

• Lean/six sigma training (Green belt preferred); Process improvement experience preferred 

• Certifications valued: CMPE or FACHE or Lean Six Sigma  

AWARDS & RECOGNITION

• Received a ‘High Performing' designation in U.S. News & World Report’s 2024 list of maternity hospitals across the United States. This survey was based on factors most important to parents when choosing the hospital to deliver their baby.

• Received a top ranking in the U.S. News & World Report’s Best Hospitals list for 2023-2024. The report ranked hospitals in 15 adult specialties as well as national and regional rankings. VHC Health is proud to be ranked second in Northern Virginia, 4th in the Washington, DC metro region, and 5th in the Commonwealth of Virginia, out of 121 hospitals ranked

• Received an “A” grade in the spring of 2024 in the Leapfrog Group’s ranking for hospitals. The Leapfrog Hospital Safety Grade gives 3,000 “general acute-care hospitals” a grade based on certain measures surrounding patient safety.

• VHC Health ranked as one of the top hospitals in the region, according to the prestigious annual rankings released by U.S. News & World Report. VHC Health tied for fourth place alongside George Washington University Hospital and Johns Hopkins Medicine-Sibley Memorial Hospital.

• VHC Health’s Outpatient Pavilion Parking Garage has been awarded the prestigious International Parking and Mobility Institute (IPMI) 2024 Apex Award for Stand-Alone Facility Design.

• VHC Health ranks as Best-in-State for 2024 in Virginia by Newsweek. The first ranking of its kind, this survey ranked the leading hospitals in the United States based on four data sources. VHC Health ranked as #5 in Virginia and was in the top three in the Washington, DC, metro region.

• VHC Health received 5 stars (the highest) in the Centers for Medicare and Medicaid Service’s Quality rating. We were one of only 381 hospitals nationwide to achieve the prestigious five-star rating.

• The Commonwealth of Virginia renewed VHC Health’s 2021 accreditation as a Level II Trauma Center. This underscores the hospital’s commitment to excellence as a community provider of comprehensive medical services and to acutely injured patients.

• VHC Health’s cancer program received Accreditation with Commendation from the American College of Surgeons’ Commission on Cancer Accreditation. This recognition demonstrates VHC Health’s dedication to providing our community with the highest quality cancer care.

OUR COMMUNITY

• Living in Northern Virginia, one of the best places to live near D.C., you can have it all: a lucrative job at a forward-thinking company – plus access to the country’s greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country. Here, there are no compromises. NOVA is one of the best places to live and work in the country.

• Arlington is home to the Pentagon, and the Arlington National Cemetery.

• Home to more than 100 U.S. and global corporate headquarters, including the 6th highest number of Fortune 500 companies.

• Northern Virginia is one of the fastest growing and most diverse communities in the United States

• Fairfax County has many of the highest ranking schools in the nation according to U.S. News and World Reports.

• Arlington County also offers outstanding schools - about 94 percent of all graduating high school seniors in Arlington go on to attend college.

• Two major airports with direct flights to 109 domestic and 60 international destinations.

• Northern Virginia has many recreational and community amenities including: over 89 miles of biking/jogging trails, 167 public parks, approximately 14 community centers, 7 live stage theaters, 8 libraries, and 652 restaurants.

• Minutes to the Kennedy Center, Smithsonian Museums, Tyson’s Corner, and Wolftrap National Park for the Performing Arts

• Whether you choose to live in Arlington County, Fairfax County, City of Alexandria or in any of the other great areas in the DC area, you will have little problem in finding a location that is right for you.

We look forward to hearing from qualified candidates interested in joining us in a highly collegial environment where the patient is at the center of what we do.

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.  In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.  VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.  The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.  VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.  VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.