Parts Specialist II

Overview

The Parts Specialist II provides counter service to Rochester Transit employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.

The compensation range for this position is $16.00 to $26.78/hourly. Placement within this range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.

Responsibilities

Provide quality customer service to include but not limited to the following:

• Attention to detail
• Review, familiarize with and adhere to Policy and Procedures Manual
• Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available
• Maintain records of inventory, purchases, sales

Data Entry Requirements

• Assist in generating invoices for customer requisitions in the inventory system
• Assist in entry of vendor receiving documents in the inventory system

Inventory Management Requirements

• Assist in performing weekly inventory cycle counts
• Assist in performing counts during wall-to-wall inventories at site
• Identify and evaluate multiple suppliers to source parts at the best price-to-quality ratio.
• Build and maintain relationships with vendors; negotiate pricing, terms, and delivery schedules.
• Ensure timely delivery of parts to avoid operational delays.

Other Requirements

• Follow established guidelines for vehicle and equipment maintenance
• Provide 24-hour support at the RGRTA location during emergencies
• Assist with inventory research projects as requested
• Adhere to required procedures
• Participate in the SCM continuing training program
• Maintain a clean, organized, and secure environment
• Assist with other duties as assigned
• Uses training, knowledge and experience to research and solve day-to-day issues independently

Qualifications

• 1 year computer experience
• 24-hour availability
• Inventory experience
• Obtain and maintain a forklift license
• 3 years of experience with auto or heavy-duty truck parts

Preferred Qualifications

• P1 or P2 ASE Certification or 5 years procurement experience with auto or heavy-duty truck parts 

Physical Requirements

Essential Requirements

Physical Requirements Other

Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.